The property has received numerous negative reviews highlighting significant issues. Guests reported poor cleanliness, untidy rooms, and outdated furniture, often noting bad smells and lack of maintenance. Service was frequently described as unprofessional, with management unresponsive to complaints. While the location is convenient for accessing nearby attractions and some found staff polite, many expressed disappointment regarding food quality and insufficient amenities like Wi-Fi. Multiple guests emphasized that the property is currently under renovation, exacerbating the overall dissatisfaction.