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Review Of Hotel HMR Royal inn

Katraj, Pune

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    153 Ratings, 64 Reviews

    excellent
    28%
    very good
    32%
    average
    20%
    poor
    12%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 4
    • 4
    • 4
    • 2
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness3.2
    • Value For Money3.4
    • Food3.5
    • Security4.5
    • Facilities3.0
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    Reviews Summary

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    The property is situated in a convenient location, easily accessible from Katraj Chowk. Guests enjoyed the good food and mentioned that the staff was friendly and cooperative. Some rooms were noted to be clean, and a few guests appreciated quick service. However, there were consistent complaints about poor hygiene, with issues like dirty rooms and the presence of insects. Additionally, guests faced challenges with amenities, including malfunctioning air conditioning and unresponsive reception.

    Sort by:

    Positive first
    5.0

    Excellent Hospitality By Hotel staff.

    rajesh k.family

    Excellent experience, very cooperative and sincere staff. Delicious food in room service.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Non AC Room

    4.0

    Good Stay

    karan m.solo

    Good experience, my go to place as solo traveler in Pune. Weather was also good.

    Travel Month: Sep 2025

    Room: Executive AC Room

    4.0

    Good Stay

    karan m.solo

    A very good experience. Rooms are spacious with hot and cold running water. I like this place as it has restaurant in the building so as I travels alone I don’t have to go outside to find drinks and food. Food , location, services are good amenities can be improved a bit.

    Travel Month: Sep 2025

    Room: Executive AC Room

    5.0

    Recommended

    abdulbasit j.solo

    Overall the experience was good, very close to Katraj Chowk making it easy to travel Overall the experience was good, very close to Katraj Chowk making it easy to travel.

    Travel Month: Jul 2025

    Room: Executive Non AC Room

    3.0

    Average Stay

    sj.solo

    ok staff cooperative hotel location near to katraj stop and rooms good but some cleanliness issues

    Travel Month: Jun 2025

    Room: Executive Non AC Room

    5.0

    Excellent Stay

    chetan.

    The staff was polite, and the bathroom was clean. Bed is in excellent condition. TV, Hot water shower everything was good.

    Travel Month: May 2025

    Room: Executive Non AC Room

    3.0

    Average Stay

    sheetal r.family

    The location is on the highway with a Bar adjecent to it. This causes discomfort when you are with family. Once inside the room, it is fairly clean. The basic amenities are maintained.

    Travel Month: May 2025

    Room: Executive AC Room

    5.0

    Great stay in Katraj

    gunasekar d.business

    Great place to stay, wonderful Katraj city, amazing hill side houses, eagles spotted low level, Great bar upstairs, food is awesome, take away is satisfaction.

    Travel Month: Mar 2025

    Room: Executive Non AC Room|Executive AC Room

    1.0

    Terrible Stay

    saurabh s.couple

    dirty rooms, lot of mosquitos , no napkin , soap and oil available. reception don't pick up the call. food is good. no amenities. rude management

    Travel Month: Feb 2025

    Room: Executive Non AC Room

    2.0

    Poor Stay

    deep p.family

    Not worth of money in account of hygiene and facilities. Room hygiene is ok but property is old, can get better options in same price

    Travel Month: Dec 2024

    Room: Executive AC Room

    3.0

    Okay okay stay

    yugendra s.solo

    Only good thing about the stay was the rooms are near and clean. And hot water was available for bath. Negative: jet spray was leaking shower gel was empty landline not working the apparatus available in room to heat water for drinking is perhaps not cleaned since days.

    Travel Month: Dec 2024

    Room: Deluxe A/C Room

    1.0

    Terrible Stay

    sammet g.

    They never let me check in and was refused entry to hotel

    Travel Month: Oct 2024

    Room: Executive AC Room

    5.0

    Excellent Stay

    v v.loyalty-iconbusiness

    Hotel is clean, bathroom, cot and bed sheets maintained well. Receptionists are very humble and polite. Worth stay.

    Travel Month: Jul 2024

    Room: Executive Non AC Room

    2.0

    Poor Stay

    milind d.business

    Third class accommodation, ac not working, slow response to customers on call, poor service, glass broken of windows, no provision of hot water, room rent check in check out time worst for customers, non married couples entrance unwanted etc

    Travel Month: Jul 2024

    Room: Executive AC Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    neil r.group

    It's a decent facility in this part of pune, but we faced issues with the bugs. We had to change our rooms, but still the issue persisted with other rooms as well. Having said that, this is slightly better compared to other hotels in this area of pune

    Travel Month: Jun 2024

    Room: Executive AC Room

    5.0

    Great stay

    s s.family

    Its was amazing stay staff was too cooperative and sweet. I will love to visit their back for one more trip.

    Travel Month: May 2024

    Room: Executive AC Room

    • user photos
    • user photos
    • user photos
    4.0

    Good

    arun b.couple

    Good place to stay, clean place, hygiene, service were good.

    Travel Month: May 2024

    Room: Executive Non AC Room

    2.0

    The room was not hygienic and irritating stay

    sujith s.business

    I had booked the hotel by going through the amenities provided in for entertainment tv was included but when they had provided me the room and the tv was there but it was not working so i had to call the reception for tv issue then the issue was not solved and they changed my room and same issue was there the remotes were not working then again they interchanged the batteries from ac remote to tv remote this was so irritating as i had already checked in late and on top of that they were just wasting my time then on other hand there room was not hygienic the room was full of cockroaches because they had not cleaned the bathroom the dustbin inside the bathroom was full of dirty was had a foul smell and while using the bathroom the cockroaches were roaming around i am facing the problems

    Travel Month: Apr 2024

    Room: Executive AC Room

    4.0

    Good Stay

    naresh k.

    It’s a grand place for cupels & friends for party or any thing else. But i stay in room number 207 and this room ac is not working properly so only one thing that’s not good so i ratted 4/5.

    Travel Month: Apr 2024

    Room: Executive AC Room

    2.0

    Poor Stay

    sahiba k.

    Breakfast was worst ! even i paid for the breakfast they charged for the water not had a smooth stay the amount i paid was not worth at all

    Travel Month: Apr 2024

    Room: Deluxe A/C Room

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