The hotel ambience is decent, but the room tariff feels quite high for what is being offered. I had booked a Mini Suite, but the amenities were more on par with a standard Deluxe Room — nothing special to justify the premium pricing.
The location is quite interior within Dimapur, which may make it difficult to find public transport easily. This can be inconvenient for travelers without private vehicles.
Check-out was unnecessarily slow. The staff appeared untrained, and to make matters worse, the card payment facility wasn’t working due to network issues — quite disappointing.
Overall, the stay was average and not up to expectations considering the cost.
Hotel Grand Vista has replied on Mon Oct 13 14:56:28 IST 2025
Dear Mr. Saikia, We appreciate your time in highlighting both positives and the areas where we can improve. Thank you for appreciating our hotel ambience. We regret to learn that certain aspects of your stay, particularly, the value perception of Mini Suite, the location and the checkout experience did not fully meet your expectations. Please accept our sincerely apologies for the inconvenience caused. We hope you will consider giving us another opportunity to serve you better.