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Review Of Hotel Golden Palace

Ghatkopar West, Mumbai | 5.1 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    102 Ratings, 79 Reviews

    excellent
    12%
    very good
    33%
    average
    35%
    poor
    7%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 4
    • 3
    • 5
    • 4
    • 5
    • 3
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness3.2
    • Room3.5
    • Value For Money3.6
    • Food3.7
    • Facilities3.4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • People appreciate the central location on LBS Road near Phoenix Mall.
    • Staff is helpful and friendly, enhancing the overall experience.
    • Maintenance and cleanliness need improvement as rooms can be dirty and outdated.
    • Food quality varies but some guests enjoyed it, while others found it average.
    Read more

    Sort by:

    Positive first
    1.0

    Stay and cleanliness

    nitin j.business

    Not at all good, people used to knock and enter in room. Never waits for our response. Food is also below average.

    Travel Month: Aug 2024

    Room: Executive Room

    5.0

    Excellent stay at golden palace. Centre of mumbai, highly recommend.

    mahesh i.business

    Excellent stay at golden palace. Centre of mumbai, highly recommend for all travellers in mumbai,

    Travel Month: Aug 2024

    Room: Deluxe Room

    4.0

    Good Stay

    asif q.family

    It was good experience. The property is old, but location is very convenient. The property needs some maintenance.

    Travel Month: Feb 2024

    Room: Executive Room

    1.0

    Bad experience

    upendra k.loyalty-iconbusiness

    Hotel room are very cheap & dirty not worth for money. Even they don’t give thothpaste & brush they charge for that no shampoos no soaps in the hotel

    Travel Month: Dec 2023

    Room: Executive Room

    4.0

    Ac not working

    binu.business

    Ac, tv, geyser stopped working from 23 may 10pm to 24 may 6. 30pm. They couldn’t give me an exact time when it would be sorted out. Staff and food were good.

    Travel Month: May 2023

    Room: Executive Room

    3.0

    Average Stay

    kondam p.

    3. hotel is good but room average because cockroaches 🪳 is in room, not clean room daily and room was dirty smelled

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Executive Room

    4.0

    Good hotel for business traveler in the vicinity

    rajesh p.loyalty-iconbusiness

    Basic place in a good location on lbs road. Close to phoenix market city mall. Good for male business travelers

    Travel Month: Nov 2022

    Room: Executive Room

    4.0

    Centrally located property

    salim.couple

    Property is centrally located, on lbs road, kurla near to phoenix mall, station and airport are also nearby.

    Travel Month: May 2022

    Room: Executive Room

    4.0

    Convenient

    lhakpa t.solo

    Staffs are nice and helpful. Near to mall and embassy.

    Travel Month: Mar 2020

    Room: Executive Room

    5.0

    At excellent location

    abhinav k.loyalty-iconbusiness

    Comfortable stay with good quality food. Well behaved staff.

    Travel Month: Jan 2020

    Room: Executive Room

    1.0

    Terrible Stay

    mahesh j.family

    Compare of room rent is very high, room given to me was very small.

    Travel Month: Jan 2020

    Room: Executive Room

    3.0

    Average hotel

    bhupendra s.solo

    Very nice hotel and a great hotel experience with average breakfast.

    Travel Month: Sep 2019

    Room: Deluxe Room

    Hotel Golden Palace has replied on Sat Dec 28 22:52:11 IST 2019

    Dear guest, greetings from Hotel Golden Palace pvt. Ltd! We would like to thank you for sharing your valuable feedback with us. We look forward to welcoming you back soon. Thank you and have a great day!

    4.0

    Could not ask for better.

    shobhit s.business

    The best place to stay and nearest to Phoenix market City. No hassle of traffic. Good is fresh and service is good. A makeover of the property will be value addition. I have experienced the difference between extraordinary and below ordinary for the same price. Value for money in Kurla West and offers a discount on food. A decent stay and hospitable staff.

    Travel Month: Sep 2019

    Room: Deluxe Room

    Hotel Golden Palace has replied on Sat Dec 28 22:53:19 IST 2019

    Dear guest, greetings from Hotel Golden Palace pvt ltd! We would like to thank you for sharing your valuable feedback with us. We look forward to welcoming you back soon. Thank you and have a great day!

    3.0

    Stay for fun only

    bhargav p.loyalty-icongroup

    Don't stay with family, it's best for fun only

    Travel Month: Aug 2019

    Room: Deluxe Room

    1.0

    Reckless behaviour

    inderpreetsingh b.couple

    I was been offered with executive room and all I got was a small bed with no space for a couple and their child. Paid for complimentary breakfast and all I got was a bill for two days of breakfast. They provided me with a bill and settled it for less. Totally dissatisfied.

    Travel Month: Aug 2019

    Room: Deluxe Room

    4.0

    Excellent location very close to Phoenix market City

    salim k.couple

    The Hotel has a very good location very near to the Phoenix mall Kurla and close to Station greatly located to go to the Western and Eastern part of Mumbai and near from Airport. Hotel is good clean and good service. Food is also very good. I would certainly appreciate the staff and also recommend the Hotel.

    Travel Month: Jun 2019

    Room: Executive Room

    4.0

    Good for short stays

    dipak p.

    Food was average, services was good
    Got early check in without any extra cost.

    Travel Month: Mar 2019

    Room: Executive Room

    4.0

    Stay was OK

    ramadurai d.

    Location very good, stay OK. Food quality poor and costly.

    Travel Month: Sep 2018 (4-Night Stay)

    Room: Executive Room

    5.0

    Good stay

    vikram c.loyalty-icon

    Best in budget category, easy to access.
    Good hotel, easy to access and good service.

    Travel Month: Aug 2018

    Room: Executive Room

    3.0

    Good hotel

    vikram c.loyalty-icon

    Affordable, good food, easy to access.
    Good stay, comfortable. Good location.

    Travel Month: Aug 2018

    Room: Executive Room

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