Guests appreciated the cooperative staff and the property's good location near the metro. The rooms were noted as decent but faced issues like cleanliness and maintenance, with many mentioning dirty bed linens and bathrooms. While the food received some positive remarks, service was often criticized for being poor or lacking. The absence of a lift and issues with amenities like hot water and Wi-Fi were common complaints. Overall, the experience seemed mixed, with both positives and significant drawbacks.