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Review Of Hotel golden Galaxy

Santacruz East, Mumbai | 8 minutes walk to Santacruz Station

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    2.6
    Average

    102 Ratings, 45 Reviews

    excellent
    18%
    very good
    12%
    average
    19%
    poor
    19%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 4
    • 5
    • 3
    • 2
    • 2
    • 5
    • 2

    Rating Categories

    • Location2.8
    • Cleanliness1.8
    • Value For Money2.1
    • Food2.3
    • Facilities1.7
    • Child Friendliness2.0
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    Reviews Summary

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    The property has received mixed reviews, with some guests highlighting good staff behavior and convenient location near restaurants and transport. However, numerous complaints about poor hygiene, dirty linens, and small room sizes have surfaced. Many reported issues like cockroaches, mosquitoes, and unclean bathrooms, making the stay uncomfortable. Additionally, service quality varied, with delays in providing basic amenities and rude staff experiences noted. Overall, while accessible, hygiene and cleanliness appear to be significant concerns.

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