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Review Of Hotel Galaxy Residency Vasai-Nalasopara

Vasai, Thane | 7 minutes walk to DMart Nalasopara East

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    131 Ratings, 72 Reviews

    excellent
    11%
    very good
    22%
    average
    22%
    poor
    12%
    bad
    32%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 4
    • 2
    • 1
    • 2
    • 5
    • 3
    • 3
    • 3

    Rating Categories

    • Location3.4
    • Cleanliness2.3
    • Room2.7
    • Value For Money2.2
    • Facilities2.5
    • Hospitality2.4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Cockroaches and mosquitoes were frequently mentioned in rooms.
    • Staff behavior received mixed reviews, with some guests appreciating helpfulness while others noted rudeness.
    • Food quality is highlighted as good, although it is mainly vegetarian.
    • Rooms reported as shabby, lacking cleanliness, and in poor condition.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    vatan s.

    It was a terrible room. There were cockroaches everywhere. The food was stale

    Travel Month: Jul 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    amit y.

    Room service to bad rooms to small no facility no water botel

    Travel Month: Nov 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    bijoy b.loyalty-iconbusiness

    Would highly recommend galaxy as the staffs are very helpful and very good hospitality for elderly guests

    Travel Month: Oct 2024

    Room: Deluxe Room

    3.0

    Average Stay

    kunalsingh d.loyalty-icon

    we checked in late night that is early morning of 3am n requested for late check out at 12pm it was rejected by person who was not qualified to attain the duty of reception he was very young at age and was very rude the other person with rahul was very professional but rahul was very dominating , irritating and was looking uneducated. we had no choice so we stayed at the same hotel and check out at 11am and the same experience we shared with front office manager at the time of check out. this was our experience 🙏

    Travel Month: Oct 2024

    Room: Deluxe Room

    3.0

    Average Stay

    rahul.loyalty-icon

    No proper cleaning in hotel. Staff is good. Food is costly

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Deluxe Room

    4.0

    Hotel galaxy recedancy was okay type, location was good

    vinit m.couple

    Hotel location is good, room little bit shabby, food average, staff cooperative, over all average, ac was not cooling as very hot and humidity outside

    Travel Month: May 2024

    Room: Deluxe Room

    3.0

    Very bad hotel, vl not visit again

    vinit m.couple

    Hotel room service was not good, toilet was not clean, mattress was dirty, i ordered veg sandwich tht to was okay type

    Travel Month: Apr 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    ganesh p.couple

    The room was so terrible even the bad sheet are in bad condition allover the hotel was is in very bed condition

    Travel Month: Nov 2023

    Room: Deluxe Room

    1.0

    Unhygienic, poor stay experience

    neel m.couple

    The rooms weren’t clean, the main door didn’t have proper lock from inside, the washroom door had no lock whatsoever, the ac made terrible noise, the pillow covers were unclean and the room floor was also not mopped properly and the room stunk. All over experience was very bad and the amount was. L not worth at all. I checked out early. Couldn’t stay the night.

    Travel Month: Nov 2023

    Room: Deluxe Room

    3.0

    Average Stay

    harish c.

    Accommodation is satisfactory but certain things could be added like, few hangers. There should be a pair of slippers, an electric cattle and for water jug and glasses.

    Travel Month: Feb 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    vinay k.

    ac remote not working in room. lots of cockroach 🪳 and mosquito in room. bed smale in room. room service also not good. many time call to reception but response given too late

    Travel Month: Aug 2022

    Room: Deluxe Room

    2.0

    Unhygienic room

    kaushik r.solo

    Toilet light not working, poor unhygienic balcony, torn blanket and poor & slow service man

    Travel Month: Aug 2022

    Room: Deluxe Room

    1.0

    Bad experience

    hitesh.couple

    Worst service, bad room service, room was not clean, not happy with such brand make my trip was not expecting such service from your side

    Travel Month: May 2022

    Room: Deluxe Room

    3.0

    Bathroom

    rahul g.family

    Bathroom was not clean, everywhere presence of mosquito in room and bathroom.

    Travel Month: Nov 2021

    Room: SEMI DELUXE ROOM

    • user photos
    5.0

    Location

    raj s.couple

    Safe as other hotels and locality was also safe hotels staff were good

    Travel Month: Jun 2021

    Room: Deluxe Room

    3.0

    Improve in room

    mukesh c.couple

    Overall ok but improve in room standard

    Travel Month: Nov 2020

    Room: SEMI DELUXE ROOM

    1.0

    Bad

    varsha.couple

    No cleaning, hygiene nothing totally rubbish experience charges also high for this room

    Travel Month: Nov 2020

    Room: SEMI DELUXE ROOM

    1.0

    Stinky and pathetic room

    sonal m.solo

    Bed was not cleaned and it was dusty everywhere. Washroom was in most pathetic condition i vomited and left the location

    Travel Month: Oct 2020

    Room: SEMI DELUXE ROOM

    3.0

    Need to maintain washroom and clean

    maneesh s.couple

    Wash room was bad and there is no water
    Wash room are was bad

    Travel Month: Oct 2020

    Room: SEMI DELUXE ROOM

    2.0

    Not Worth

    rahul s.solo

    Not Worth of money. Suggest not to stay.

    Travel Month: Jan 2020

    Room: SEMI DELUXE ROOM

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