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Review Of Hotel Emerald

Malipura, Ujjain | 900 m drive to Mahakaleshwar Jyotirlinga

    User Rating & Reviews

    • everyone
    • solo
    • family
    3.3
    Good

    13 Ratings, 7 Reviews

    excellent
    15%
    very good
    31%
    average
    31%
    poor
    15%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 2
    • 3
    • 5
    • 4
    • 3
    • 1
    • 2
    • 3

    Rating Categories

    • Location3.3
    • Cleanliness3.3
    • Value For Money3.0
    • Facilities2.7
    • Checkin Experience3.2
    • Information Accuracy3.5

    Sort by:

    Positive first
    4.0

    Good Stay

    solo

    it's a comfortable stay here. location is good & staff behaviour is very good.

    Travel Month: May 2025 (3-Night Stay)

    Room: Bedroom 6

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    neha s.family with 1 kid

    When I reached there , I found the room was not ready as my check in time was already over so they should have kept the room ready. But it was not. Then they asked us to cancel the booking, since I booked it from mmt, no refund amount I will be getting so i asked them to make the room ready. We waited for around 45 mins to get the room.During checkout when I asked for 1-2 hour extension then they are asking for extra money.

    Travel Month: Apr 2025

    Room: Bedroom 5

    3.0

    Broken Shower

    sandeep k.family with 2 kids

    The shower in the bathroom was broken, otherwise the room was fine as per the cleanliness and price.

    Travel Month: Apr 2025

    Room: Bedroom 4

    5.0

    Excellent Stay

    family

    price worthy place , prime location and staff was very helpful..

    Travel Month: Apr 2025

    Room: Bedroom 5

    1.0

    Terrible Stay

    yogesh s.family

    Dirty bedsheets, dirty pillow cases, dusty room, not enough staff to take luggage to room and/or bring luggage from the room to reception

    Travel Month: Dec 2024

    Room: Bedroom 7

    Hotel Emerald has replied on Mon Apr 07 22:00:17 IST 2025

    Pls call me

    3.0

    Poor hospitality

    arun j.family

    Poor room service even not provided soap for washroom no staff is available for room service no internal communications on this room tariff we can get better services in other hotels

    Travel Month: Nov 2024

    Room: Bedroom 4

    Hotel Emerald has replied on Tue Nov 12 21:04:58 IST 2024

    Hotel well clean provide all the toiletries kid like soap towel and water bottle

    4.0

    Good Stay

    vishnu.

    *review* - *cleanliness* [good cleaning of the hotel, including rooms, common areas, and amenities - *comfort* [best comfort of the hotel, including beds, pillows, and amenities] - *staff* [good behaves of hotel staff, including their helpfulness, friendliness, and responsiveness] - *value* [valuable value for money, including any pros or cons] - *overall experience* is good

    Travel Month: Aug 2024

    Room: Bedroom 8

    Hotel Emerald has replied on Thu Sep 05 16:18:56 IST 2024

    Thank you🙏

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