the location was good, and I have travelled with family along with a small dog. we have booked pooja at temple for 2 separate days, the day we checked in and next day morning. the pooja (which I don't have any control) took 40 min extra, so because the checkout time shown is 11, they asked my whole family including kid, elder person and wife to vacate the room at 10:45, wife even said right now no guest is waiting for the room and my husband is went for pooja , and about to come..if you want WE CAN PAY EVEN A BIT EXTRA FOR 1 HOUR..but they just denied, and asked to vacate, when I came back at 12:30, my whole family was standing at car parking, they even reset the room and kept it like (((till that time nobody, no guest was there to check in))).. they didn't have courtesy to share one single even non AC room for 1 hour (even paid) ,
I had to change my clothes in open car parking...its the epitome of customer service I have seen in my life, that this much of bad customer service can happen in today's time...
I would suggest NOT to go for this hotel there are many decent enough hotels are available I stayed in quit a few, But I WILL NEVER STAY AT ELITE INN AGAIN and I will inform all my relatives and friends also not to choose this even if you have to 200-500 extra don't choose this hotel