**Disappointing Stay – Not Worth the Price**
I recently stayed at this hotel and was quite disappointed with the overall experience. The price charged for the executive room is completely unjustified. The room quality was more in line with what you'd expect from a ₹1,500 accommodation.
The washroom was unhygienic, lacking basic amenities like toilet paper. To make matters worse, there were frequent power failures—almost every 30 minutes—and we had to keep calling the reception to restore the power supply via DC. Surprisingly, there was no ceiling fan in the room either, which made the stay uncomfortable during power cuts.
On a positive note, the restaurant food was good and reasonably priced. However, considering the overall stay experience, I wouldn't recommend this hotel. It’s definitely not worth the money.
HOTEL EDEN BLU
Dear sir,
Thank you for sharing your detailed feedback about your recent stay with us. I sincerely apologize for the inconveniences you faced, especially regarding the room condition, washroom amenities, and frequent power failures. This is certainly not the level of comfort and quality we aim to provide our guests.
Your concerns have been taken very seriously, and I have already addressed them with our housekeeping and maintenance teams for immediate corrective action. We are also reviewing our backup power system and in-room facilities to ensure that such issues do not occur again.
I’m glad to know you enjoyed the food at our restaurant, and I truly appreciate you acknowledging that aspect. Guest comfort and satisfaction remain our highest priority, and I deeply regret that we fell short during your stay.
We value your feedback as it helps us improve, and I sincerely hope you will consider giving us another chance to provide you with a much better experience in the future.
Warm regards,
Aman Gupta
General Manager
Hotel Eden Blu