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Review Of Hotel Deyzor0123401234

Kaza, Spiti

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    4.6
    Excellent

    103 Ratings, 63 Reviews

    excellent
    82%
    very good
    9%
    average
    5%
    poor
    0%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.8
    • Cleanliness4.9
    • Room4.6
    • Food4.3
    • Hospitality4.8
    • Value For Money4.6
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    Review Summary

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    Deyzor in Kaza is a fantastic property that guests truly appreciate. Rooms are cozy and clean, infused with unique designs and warm vibes. The diverse and delicious food, ranging from Indian to continental, is another major highlight. Guests often mention the helpfulness of the staff, especially the owner Karan, creating a home-like atmosphere. The charming decor and friendly dogs add to the delightful experience!

    Sort by:

    Positive first
    3.0

    Average Stay

    debi p.group

    Bad side - We have booking for 4 no of room for 3 nights. First of all the rooms are small ar this price point & bed are small not appropriate to accomodate 2 no of guest . Room size & bed size should be bigger. There is no wardrobe for storage of winter garments etc. In that price point rooms are average, not luxurious. What is strange that there is no exhaust fan in the bathroom and in some room windows of bathroom open towards bedroom that means bad smell of excreta from bathroom easily spreading through the bedroom. Geyser fitted in bathroom is of low capacity & unable to supply warm water for 2 guest, though they supply warm water in bucket, but this should not be the solution for such price point. This is horrible. No mineral water is available in the hotel , thus there is a question mark on quality of water supplied on used beer bottle. Room decoration by local things is a good idea, but sometimes it looks like local museum & over decorated thus hamper the aesthetics. Good Side - Availability of Food & quality of food is good. The bihari Hotel manager & hotel staff are polite & very responsive . Electric bed heater is good.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Superior Room

    5.0

    Best place in Kaza

    aswini k.family with 1 kid

    Deyzor in Kaza is truly the best place to stay. The rooms are comfortable and well-maintained, and the service is excellent. It serves both Indian and continental food, all delicious. The hotel has a large collection of unique artifacts and offers a cozy space to hang out and relax — a perfect stay in the heart of Spiti!

    Travel Month: Oct 2025

    Room: Standard Room

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    5.0

    Best hotel in Kaza

    shiven v.family

    Best Property. Best location.Best Food. Best Amenities. Best Services in Kaza. must visit. Great people.

    Travel Month: Jun 2025

    Room: Superior Room

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    5.0

    Amazing Deyzor

    solo

    Amazing Property. Cafe and rooms have been decorated so nicely. Great food with lot of options. Will definitely visit again

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard Room

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    5.0

    Excellent Stay

    ritu d.family with 2 kids

    We stayed at deyzor for 3 days. Had very comfortable stay. Staff is very nice and courteous. Owner is there all the time and they are very helpful. Their restaurant is very nice with great vibes. That space makes you feel welcome and every nook and corner tell some story. Would love to visit again and my son loved to spend time with Rustom.

    Travel Month: May 2025

    Room: Deluxe Room

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    3.0

    Average Stay

    ayan c.

    3

    Travel Month: May 2025

    Room: Standard Room

    5.0

    Excellent Stay

    sunil p.family with 1 kid

    It was wonderful, it didn't feel like a hotel but an insightful experience. Very thoughtful and minutely designed stay. Definitely coming back to stay here again.

    Travel Month: May 2025

    Room: Superior Room

    5.0

    Excellent Stay

    sayantani m.

    It was amazing. The vibe was perfect and the cafe was excellent!

    Travel Month: May 2025

    Room: Standard Room

    5.0

    Perfect!

    dishant j.couple

    Extremely nice! Perfect stay with everything perfect. The staff is very polite and the creativity is next level!

    Travel Month: Apr 2025

    Room: Superior Room

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    5.0

    excellent

    sayan s.family

    Very good experience food was awesome staff were very active rooms were clean and washroom too will stay again

    Travel Month: Apr 2025

    Room: Superior Room

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    5.0

    Home away from home..!!

    parul y.couple

    We had an unforgettable stay that stood out as a highlight of our journey. The rooms were comfortable, the food was exquisite, and the hotel's ambiance was captivating, steeped in stories. Our host, Karan, went above and beyond to ensure our comfort. Thank you for exceptional hospitality, thoughtful gestures, and making our stay truly memorable.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

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    5.0

    Excellent Stay

    subir g.family

    It was a great place to stay at kaza. The location is in the heart of the town. The ambience and the decor of the hotel is so tastefully done that you will love to spend time over there. All the rooms are clean and the taste of the food was mouthwatering. For the wide range of food you will definitely consider this place again to stay just loved the stay.

    Travel Month: Aug 2024

    Room: Standard Room

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    1.0

    Terrible customer experience

    rashmi s.loyalty-iconcouple

    I was unable to travel due to poor flood conditions/landslides news and dangerous road closures. Despite these circumstances, my request to cancel my hotel reservation was denied. I understand that cancellation policies are in place to protect businesses, but there should be flexibility for unforeseen events like natural disasters that make travel unsafe or impossible. It would be greatly appreciated if the hotel could consider revising its policy to accommodate such emergencies. Offering the option to receive a full or partial refund in these cases would show compassion and understanding, and would likely encourage guests to return in the future under better circumstances.

    Travel Month: Aug 2024

    Room: Superior Room

    Hotel Deyzor has replied on Tue Aug 27 10:28:37 IST 2024

    Hi Rashmi. Hope things are good at your end. You are reviewing our hotel without visiting. Your review is completely vindictive. You had called us to cancel your booking after watching news reports on television and social media. When we spoke, I had suggested that instead of getting your information from sensational news reports or fake social media channels you should call the local police or the disaster management of lahaul and Spiti. I even suggested that you could call any hotel in the area and get accurate information if you did not believe us. The 'floods' you are talking about were only happening on television. Parvati valley where the river overflowed is not on the way to Spiti. The Manali and Kinnaur road in the last month and a half (since its started raining) has been closed for two days at the most. Should because of this everyone travelling in August cancel? I am sure you know from your own experience that you cannot believe everything that news channels report. Why they sensationalize and lie, we not know. If the roads were closed during the time of your travel, definitely we would have offered a full refund. Yes, we have received a few cancellations, but a big majority of the guests made it to Spiti during the time you term as dangerous (15th AUG look weekend. Some even on cycles. The only difference is that they do not depend on television for their news. If we were to cancel your booking based on our own fears or lack of correct information, would you Rashmi be as flexible as you expect us to be? We realize we work in an industry which is really challenging especially since Spiti has become a tourist destination and last year when the roads were genuinely closed, we offered everyone a full refund. We can only try to be fair to our guests and wish that the guests are the same to us. Of course, this is disappointing especially given the love for Spiti and travel that we run Deyzor with. We wish you a better experience for your next travel.

    1.0

    Bad

    ayushman s.loyalty-iconfamily

    Bad food bad stay incorporative staff. Also very over expensive for the facilities provided. Could do better

    Travel Month: Aug 2024

    Room: Superior Room

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    Hotel Deyzor has replied on Fri Aug 16 19:50:20 IST 2024

    Hi Ayushmann. You are reviewing our hotel without visiting. We wonder how this is even allowed. You had asked MMT to call us to cancel your booking after watching news reports on television and social media. I had suggested to MMT that instead of getting information from sensational news reports or social media channels you should be advised to call the local or the disaster management of lahaul and Spiti. I even suggested that you could call any hotel in the area and get accurate information if you did not believe us. if you choose to remain in fear because of new reports, you cannot expect us to refund the money when all roads were and are open. The Manali and Kinnaur road in the last month and a half (since its started raining) has been closed for two days at the most. Should because of this everyone travelling in August cancel? I am sure you know from your own experience that you cannot believe everything that news channels report. Why they sensationalize and lie, we do not know. If the roads were closed during the time of your travel, definitely we would have offered a full refund. You booked from MMT and your agent was told to communicate to you to cancel your booking and let someone else book your room online. In such a case we would refund your money. if you do not want to suffer a loss, why would you expect us to suffer a loss? Yes, we have received a few cancellations, but a big majority of the guests made it to Spiti during the time you term as dangerous (10th AUG. Some even on cycles. The only difference is that they do not depend on television for their news. We realize we work in an industry which is really challenging especially since Spiti has become a tourist destination and last year when the roads were genuinely closed, we offered everyone a full refund. We can only try to be fair to our guests and wish that the guests are the same to us. Of course, reading your review is disappointing especially given the love for Spiti and travel that we run Deyzor with. We wish you a better experience for your next travel.

    5.0

    Excellent hotel with great food and host

    pranay s.loyalty-iconfamily

    2 superior rooms for 2 nights. Stayed with family & friends. The hotel is just the best in the region - well appointed rooms, great service, delicious food. There is a hotel cafe on gf which is quite famous and busy. Karan takes great care of all guests. We were checking out quite early to start for manali and karan even ensured some breakfast items were packed for us. Highly recommend to stay and eat here. Location : 5 parking : 4. 5 (limited but can park around the place) cleanliness: 5 food : 5 service: 5 room : 5

    Travel Month: Jun 2024

    Room: Superior Room

    5.0

    Excellent Stay

    arjun s.loyalty-iconcouple

    Best hotel experience in kaza. Deyzor is one of the best hotel to live in kaza. They have the best decor. Best room services and best cafe. I totally recommend it

    Travel Month: May 2024

    Room: Standard Room

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    5.0

    Excellent Stay

    jagdeep b.loyalty-iconfamily

    Best location excellent food and ambience staff is best that can be very helpful food is veer very good

    Travel Month: May 2024 (3-Night Stay)

    Room: Standard Room

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    5.0

    Excellent Stay

    krishan s.loyalty-icon

    The hotel was good. Ambience was also nice and the vibe of hotel was very unique. Very much recommended for future visitors.

    Travel Month: May 2024

    Room: Standard Room

    5.0

    Best hotel in kaza, g best hotel in kaza, best host!

    rohan d.group

    It was super comfy, food was so good we had all our meals there. Very artistic place which has a happy homely vibe. Plus they got friendly dogs!

    Travel Month: Apr 2024

    Room: Superior Room

    5.0

    Perfect stay

    shaily q.loyalty-iconfamily

    Hotel deyzor just feels like a home. Every corner has a story to say. Owner karan is just a great person. He takes care of the guest with so much personal touch. So happy to be a part of deyzor hotel.

    Travel Month: Nov 2023

    Room: Standard Room

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