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You are booking hotel for more than 30 days
Goregaon, Mumbai | 9.5 km drive to T1 - Chhatrapati Shivaji International Airport
54 Ratings, 21 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the cooperative staff and decent maintenance of the property. However, many reviews express disappointment with dirty, unpleasant-smelling rooms, lack of basic amenities like toiletries and drinking water, and issues with cleanliness. While the location is mentioned as convenient, the overall sentiment leans towards dissatisfaction regarding room quality and pricing.
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Average Stay
Dirty, stinky rooms
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Sat Mar 22 11:22:05 IST 2025
Dear Guest, We regret the inconvenience caused. Cleanliness is our priority, and we take your feedback seriously. Our team is working on improving hygiene standards. Hotel Delmond Prime and Team.
Terrible Stay
Over priced, rooms are not good at all terrible stay and also don’t even give a water bottle. Rooms are not even up to the mark for how much i have paid
Room: Deluxe Double Room
Wonderful stay
The property is very good and clean. I enjoyed my stay over here. Staff is very cooperative. Near by location is also good.
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Thu Jun 20 17:05:28 IST 2024
Dear Guest, Greetings from Hotel Belmond Prime! It makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon. With Warm Regards, Hotel Belmond Prime and Team.
Excellent Stay
The hotel is well maintained. The market is near if you want to shop. The staff members are really good and very kind towards the guests.
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Thu Jun 19 16:08:58 IST 2025
Dear Guest, Greetings!! Thank you for your kind words. We're glad you enjoyed our location, facilities, and the hospitality of our staff. Warm Regards, Hotel Delmond Prime and Team
Good stay
The property was really nice. The staffs were polite. Surrounding is good. Rooms are clean. Check-in was done smoothly.
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Thu Jun 19 16:09:22 IST 2025
Dear Guest, Greetings!! Thank you for your lovely feedback. We’re happy you enjoyed the property, our staff, and the smooth check-in experience. Warm Regards, Hotel Delmond Prime and Team
Terrible Stay
Very bad experience.
Room: Deluxe Double Room
Poor Stay
soloRoom was not good and prize flr such poor room is to hy as per the mmt as well direct booking
Room: Deluxe Double Room
Terrible Stay
Very bad smell in hotel and room
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Wed Nov 15 16:30:46 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! We sincerely apologize for the discomfort you have endured due to our inability to deliver some of the basics, thereby not meeting your expectations. We have noted your point regarding Rooms, which has been highlighted to the management, and we will work on it. With warm regards, Hotel Belmond Prime & Team
Terrible Stay
The charges of the hotel is not at all appropriate as per the rooms it just horrible. I haven’t take pictures as its not at all good
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Wed Nov 15 16:57:12 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your feedback; we apologize for such an experience you faced. We have noted the issues and promise such things won't happen again. We Hope you will visit us back and offer us a chance to serve you. With warm regards, Hotel Belmond Prime & Team
Terrible Stay
Hotel is not as like hotel. It's just a house that converts into hotel. And no facility. No photo available.
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:09:26 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your feedback. We apologize for the inconvenience caused. We have noted your feedback and will indeed work on it. Please give us a second chance so that we can provide you with a better experience. With warm regards, Hotel Belmond Prime & Team
Average
Room 106 door not open stuck in door every time we have to ask for change linen and towels for 3 days stay no phone to ask for assistance or wifi password it's ok for 1 night stay only not more.
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:16:35 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! We sincerely apologize for the inconvenience. Your feedback is valuable, and we'll address these issues to enhance future stays. Thank you for sharing your experience. With warm regards, Hotel Belmond Prime & Team
Very worst hotel i have seen in life
I have very worst experience with this hotel this hotel is too dirty bedsheet is smelling bad. Cockroaches are roaming on the bed hotel staff is too rude rooms are so small no hot water, cleaning in room i suggest make my trip to remove this hotel from your app it will affect trustworthyness of your company.
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:17:20 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! We sincerely apologize for the discomfort you have endured due to our inability to deliver some of the basics, thereby not meeting your expectations. We have noted your point regarding Rooms, which has been highlighted to the management, and we will work on it. With warm regards, Hotel Belmond Prime & Team
Terrible Stay
Terrible property. Extremely unhygienic rooms, no towels or toiletries. Insects in the bathroom with dirty wc. Mosquitoes and flies in the room. Bedsheets were soiled and room smelled bad. It was such a bad experience that i checked out within an hour. So shocked to see the kind of properties make my trip has on-boarded on their platform.
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:18:56 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your feedback; we apologize for such an experience you faced. We have noted the issues and promise such things don't happen again. We Hope you will visit us back and offer us a chance to serve you. With warm regards, Hotel Belmond Prime & Team
Terrible Stay
Bad
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:19:41 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime!! Your feedback about our hotel is valuable to us, we surely consider your feedback We regret the inconvenience caused to you during your stay. With warm regards, Hotel Belmond Prime & Team
Terrible Stay
No telephone, no drinking water, no room cleaning, extra 700- per day was charged for my daughter with no extra bed
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:20:50 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you very much for your feedback. This always helps us to get better. We will work on our Service to make it better. We are sad that the team didn't reach your expectation. We look forward to having the chance to welcome you again to make you good memories. Your satisfaction is essential to us. With warm regards, Hotel Belmond Prime & Team
Good Stay
I use makemy trip for all my travel related issues and really happy with the service i had either domestic or international and in future also will avail the service for ticketing and hotels bookings i am using the makemytrip for the past 15 years and would like to recommend friends for their good service
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:21:48 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your loyalty and positive feedback! We're delighted to hear about your satisfaction with MakeMyTrip over the past 15 years. Your recommendation is greatly appreciated. Safe travels, and we look forward to serving you for many more years! With warm regards, Hotel Belmond Prime & Team
Average Stay
There is no drinking water, no daily cleaning. As per me very bad service.
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:25:29 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! We apologize for the inconvenience you've faced. Your feedback is important, and we'll address these issues to improve our services. Thank you for bringing this to our attention. If there's anything specific you'd like to share or if you have further comments, please feel free to provide additional details. We appreciate your input and hope to have the opportunity to better serve you in the future. With warm regards, Hotel Belmond Prime & Team
extra small rooms
businessThe Rooms were extra small, which could just fit in a bed….. They have shown a different room on the site…. I was told that will get shifted there on the next day, but they didn’t shift….No other service can be expected from this hotel…. If anyone just wants a bed to sleep at night, pls book, else pls refrain
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:27:11 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! We sincerely apologize for the discomfort you have endured due to our inability to deliver some of the basics, thereby not meeting your expectations. We have noted your point regarding Rooms, which has been highlighted to the management, and we will work on it. With warm regards, Hotel Belmond Prime & Team
Average Stay
Room was ok. Tv was there but unable use it, wifi was there but nobody knows the password, ac and fan was nicely working
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:28:40 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your feedback. We're glad to hear the room was satisfactory. Apologies for the inconveniences; we'll address them promptly. With warm regards, Hotel Belmond Prime & Team
Good
Room was short but service was good
Room: Deluxe Double Room
Hotel Delmond Prime has replied on Tue Nov 21 16:29:47 IST 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your feedback. We're pleased to hear that you found the service to be good. If there are any specific areas you think we can improve upon to enhance your experience, please feel free to let us know. We appreciate your input and hope to welcome you again in the future. With warm regards, Hotel Belmond Prime & Team
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