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Husainganj, Lucknow
254 Ratings, 143 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a prime location near key attractions and ample parking space, which guests appreciate. However, many have pointed out issues like poor bathroom hygiene, unkempt rooms, and slow service. Food quality and pricing also come under criticism. While some staff members are courteous, a notable number of guests find them unhelpful.
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not worth for money
groupBathroom are not up to the mark. It smells badly while opening the room. Towels are not neat and tidy. Complementary breakfast is also not good.
Room: Superior Room
Poor Stay
The hotel hygiene is not their the staff response and service are pretty slower. The multiple times same complaint are to be raised and wait for hours to get it addressed. Secondly the breakfast was not at all good
Room: Deluxe Room
Hotel Deep Palace has replied on Wed Jan 01 11:06:57 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Terrible Stay
1. Room was too gloomy and dark. No proper lighting. 2. Geyser was not working. They didn't even bother to get it shorted out. 3. Fan was making sound like a factory machine. They promised to get it fixed next day. N next day never came. 4. Force to pay in cash. They did not update cash payment on their system and asked for due payment again. Took time to short it out. 5. Food was not worth compare to price.
Room: Superior Room
Hotel Deep Palace has replied on Wed Jan 01 11:07:25 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Pathetic service.wrost hotel in entire Lucknow
The worst experience of my life. this is not the hotel it's a bad OYO type and a baratghar.Pathari service by staff sorry staff to aapki milega he nhi.room aapka Clean hoga nhi.Water aapko milega nhi. morning basic needs like dental kit.saving kit aapko milegi nhi. Door locks aapka open hoga nhi.help K liye reception pr aapko koi milega nhi. Offer early check in ka karega or phir aapse charge dene k liye bolega. Very pathetic experience.
Room: Executive Room
Hotel Deep Palace has replied on Wed Jan 01 11:07:56 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Terrible Stay
Total waist of money one of the worst hotel ever i have stayed very bad experience i never recommend in future to anyone showing 3 star hotel and when i visited for stay at hotel found worst hotel. Gursharan singh
Room: Executive Room
Hotel Deep Palace has replied on Wed Jan 01 11:08:30 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Good Stay
Hotel is good but needs improvement in general maintenance of rooms. Staff is cooperative and caring.
Room: Executive Room
Poor Stay
The rooms are totally not well maintained the bathroom has patches all around in their sanitary equipments. Lack of staff. Rooms were pest controlled just as we arrived with the smell of pest. O
Room: Deluxe Room
Hotel Deep Palace has replied on Wed Jan 01 11:10:36 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Average Stay
The hotel is excellent but their room service is very poor
Room: Executive Room
Hotel Deep Palace has replied on Wed Jan 01 11:21:19 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Average Stay
Location is in heart of city. But hotel lacks basic facilities like providing slippers and heating device. Room size is too small. Breakfast was served after 0830 (std of restaurant was not good- it was dirty with cigarettes buds and leftovers of drinks from previous night.
Room: Superior Room
Hotel Deep Palace has replied on Wed Jan 01 11:22:58 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Terrible Stay
It's a hunted place
Room: Superior Room
Hotel Deep Palace has replied on Wed Jan 01 11:24:21 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
2 day stay in deep palac
businessVery old room furniture, old window ac without remote, most of the channels in tv is not paid. Location is good, food is decent service is also manageable.
Room: Superior Room
Hotel Deep Palace has replied on Wed Jan 01 11:30:30 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Terrible Stay
It's an old place that needs a revamp and cleanup of all their facilities, from linen to toilets. Bedsheets and towels are old and torn. I had booked for 2 days, wanted to cancel for the second day, and did not get any support from mm t either. We book through mm t to avoid such situations otherwise we can always go directly.
Room: Superior Room
Hotel Deep Palace has replied on Wed Jan 01 11:30:56 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Pleasant stay for family
The room was clean and tidy. The staffs were very courteous and was good in hospitality. Room service is excellent. The old grandeur is maintained well overall ambience good. Food was good.
Room: Superior Room
Average Stay
familyProperty is located in congested area but with ample space for parking, food is overpriced with average taste, cleanliness is poor, bathroom is not in good condition, foul smell from room, ac without remote, service is average, no one is there to pick-up your luggage.
Room: Executive Room
Excellent Stay
Very helpful, resourceful, good location and nice environment
Room: Deluxe Room
Good Stay
Very much easier for the transport and good facility with nice service
Room: Deluxe Room
Poor Stay
The room's conditions are not good specifically the bathroom, air conditioner you can control, room service is not available, water they can't provide
Room: Deluxe Room
Hotel Deep Palace has replied on Wed Jan 01 11:34:13 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Average Stay
coupleAmenities mentioned were ok nor too good, food was ok. Overall atmosphere were un antique look, room were cleaned. As it was an antique look a person might feel fearful l if he stays for few days.
Room: Executive Room
Extremely bad experience at the hotel
Rooms were terrible, there was smell coming out inside the room. We asked to change the room but nobody cared about at the reception
Room: Superior Room
Hotel Deep Palace has replied on Wed Jan 01 11:36:10 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Not satisfied
Superior room is just small it's like 4-500 bedsheet is also smelling, washroom is very much congested and smelling. Bed and mattress were also not clean as per the expectation can still work on the improvement of services not satisfied
Room: Superior Room
Hotel Deep Palace has replied on Wed Jan 01 12:04:15 IST 2025
Dear Guest, Firstly we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We sincerely apologize for the inconvenience caused and the details have been incorporated in our records and will make sure you have a pleasant stay the next time you are in the area. Please allow us one more time to get this perfect for you.Regards Team Deep Palace Lucknow
Sarva Palli
Gomti Nagar
LDA Colony
Husainganj
Sindhunagar
Golf City
Civil Lines
G T Road
G T Road
Harsh Nagar
Swaroop Nagar
Kanpur Cantonment
Raibareilly
Kalyanpur
Kanpur
Sandila
Gomti Nagar
Ahmamau
Jankipuram
Vikas Nagar
Vrindavan Yojna
Civil Lines
Gomti Nagar
Lucknow
Husainganj
Talkatora
Hazratganj
Husainganj
Lucknow
Mubarakpur
Gomti Nagar
Near Charbagh Railway Station
Gomti Nagar
Lucknow
Lucknow
Gomti Nagar
