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Ghanshyam Nagar, Dwarka | 1.6 km drive to Dwarkadhish Temple
11 Ratings, 6 Reviews
Last 10 Customer Ratings (Latest First)
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Terrible Stay
when we checked in the room was dirty even the bedsheets, pillow and quintal was used. when I asked for change they replied 'the dry cleaned are not coming yet'. they don't provide toiletries, wifi and tv is not working. Even they refused to give facilities at all.
Room: Triple Room
Poor Stay
1. Property is located in residential area 1km away from station road. 2. It has ac room poor ventilation no foyer space or even leg space. 3. No Any other facility not even water to drink. 4. For commute you r totally dependent on auto riksha and u have to wait long. 5. Rooms are not cleaned everyday beddings linen and towels remain same till you leave it. 6. If you have low budget and only want to rest in ac room it's best deal. 7. Not a place to live with family.
Room: Triple Room
Good Stay
convinen location. with clean room.with good service.and very nicefood. easy check in. with great staff
Room: Deluxe Room
Poor Stay
No restaurant, service is not good
Room: Triple Room
Hotel Darshan Palace - Near Dwarka Railway Station & Shree Dwarkadhish Temple has replied on Fri Jul 18 12:04:19 IST 2025
Dear Mr. Patil, Thank you for your feedback. We're truly sorry to hear that your experience with our service did not meet expectations. Providing excellent service is very important to us, and we regret that we fell short during your visit. We believe there may have been a misunderstanding, as we are not a restaurant and do not provide food service. We hope to have the opportunity to serve you better in the future. Warm regards, Rohit Labana
Poor Stay
No water bottle provided, no keet of brush, 🪥,shop,etc provided.
Room: Family Room
Hotel Darshan Palace - Near Dwarka Railway Station & Shree Dwarkadhish Temple
Dear Hitesh, Thank you for your feedback. We sincerely apologize for the inconvenience caused due to the absence of a water bottle and essential toiletries like a dental kit and soap during your stay. Your concerns have been noted and shared with our housekeeping team to ensure such oversights are not repeated in the future. We truly value your input and hope to have the opportunity to serve you better on your next visit. Warm regards, Akansha
Terrible Stay
basic ammenties and hygiene was missing..Phone was not there..Staff response was very cold shouldered
Room: Deluxe Room
Hotel Darshan Palace - Near Dwarka Railway Station & Shree Dwarkadhish Temple has replied on Tue Aug 05 11:49:50 IST 2025
Dear Rajesh, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We regret that the basic amenities and hygiene did not meet your expectations, and we are especially sorry to hear about the lack of phone service and the unsatisfactory response from our staff. Please be assured that we take such feedback seriously, and necessary actions are being taken to improve our services and ensure a more comfortable experience for all our guests. We hope to have the opportunity to serve you better in the future. Warm regards, Akansha
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