The Fern Royal Farm Resort Anjar

The Fern Royal Farm Resort Anjar

Dear Ms. Manubha Chudasama, Greetings from The Fern Royal Farm Resort, Anjar! We are thrilled to read your positive feedback about Fern Resort. It is delightful to know that you appreciated the aesthetics of our rooms. Our team takes exceptional care in creating a comfortable and pleasing ambiance for our guests, so it's rewarding to see that it enhanced your stay. It's fantastic to also know that our culinary offerings met your preferences. Our food and beverage team diligently curates our menu keeping in mind various tastes and preferences, and they'll be so encouraged by your positive remarks. We constantly strive for our guests' satisfaction and positive comments like yours are the greatest recognition we aim for. Your feedback encourages us to continue providing the high service standards that you experienced during your time with us. If you have any specific suggestions on how we could improve our services further or make your next stay even more comfortable, feel free to share. Hoping to welcome you back soon at Fern Resort for another delightful stay. Thanks & Regards Amit Kumar Singh

The Fern Royal Farm Resort Anjar has replied on Mon Jul 21 22:05:39 IST 2025

Dear Mr. Pravin Nandeo, Greetings from The Fern Royal Farm Resort, Anjar! We truly appreciate your candid feedback. It's uplifting to know that you had a satisfying experience with our room. We continuously strive to satisfy our guest's requirements in that area. On the contrary, your feedback about our restaurant and food quality has been duly noted. We aim to serve excellent quality food and your dissatisfaction indicates we did not meet your expectations this time. Kindly understand, this is not the standard we aspire to. Rest assured, we will take corrective measures to upgrade our culinary offerings as well as enhance the restaurant service. Your invaluable feedback will surely help us to improve. We look forward to your next visit, promising an improved and satisfying experience. If there’s anything more you would like to share, feel free to reach out to us. Thanks & Regards Amit Kumar Singh

The Fern Royal Farm Resort Anjar has replied on Tue Jun 24 02:15:03 IST 2025

Dear Mr. Prakash Pandey, Greetings from The Fern Royal Farm Resort, Anjar! We greatly value your feedback and regret to hear about your negative experience with our pricing model. We constantly strive to offer the best possible features and amenities for our customers and your feedback helps us in this process. We also aim to provide transparent pricing to justify the facilities we offer. Please remember that our prices are competitive and reflective of the services provided. We will conduct a review to ensure that they align with the standard and quality of facilities provided. Please feel free to reach out directly if you need any assistance or have further concerns. We’d love to show you the positive changes because of your input in the future. We will strive for better and hope to serve you again under improved circumstances. Thanks & Regards Amit Kumar Singh

The Fern Royal Farm Resort Anjar has replied on Sun Jun 08 19:51:44 IST 2025

Dear Traya Anwar, Greetings from The Fern Royal Farm Resort, Anjar! Thank you for your kind words! We're happy you enjoyed the service and room. Looking forward to welcoming you again Thanks & Regards Naveen Rabari

The Fern Royal Farm Resort Anjar has replied on Mon May 12 18:20:39 IST 2025

Dear Mr. Subhash Malik, Greetings from The Fern Royal Farm Resort, Anjar! We're distressed to learn about your experience during your stay with us. We certainly strive to provide our guests with an extraordinary experience, and it seems very clear we missed the mark in your case. We take all feedback seriously and would appreciate the opportunity to make things right. We wish to assure you that your concerns regarding cleanliness and our staff's behavior are being addressed. Can you provide a bit more detail so we can get a clearer understanding of what happened? Ensuring our hotel rooms are clean and our staff are professional is of utmost importance to us. With specific examples, we would be able to address the situation more effectively. Our management will take immediate action to prevent such occurrences in the future. We sincerely hope you consider staying with us in the future, so we can have a chance to provide you with the kind of stay that we’re truly capable of. We’re very committed to improving and hope to have the chance to regain your trust. Thanks & Regards Amit Kumar Singh