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Review Of Hotel Crown Plaza

Brahmnipura, Bahraich

    User Rating & Reviews

    • everyone
    • family
    • solo
    • business
    3.7
    Very Good

    65 Ratings, 17 Reviews

    excellent
    38%
    very good
    25%
    average
    20%
    poor
    6%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 4
    • 4
    • 3
    • 3
    • 5
    • 4
    • 3
    • 1
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property boasts a convenient location with clean rooms and various amenities. Guests appreciate the quick response for room changes and the overall cleanliness. However, there's room for improvement in staff behavior, as some reviews highlight issues with rudeness and unprofessionalism. Additionally, the room service phone was often unresponsive, creating a hassle for guests. Despite these concerns, the property offers good service and a pleasant atmosphere for a budget stay.

    Sort by:

    Positive first
    4.0

    Good Stay

    jai l.family

    Good stay for people looking for an affordable stay The best cleaning and very helpful staff especially the manager at front desk

    Travel Month: Jul 2025

    Room: STANDARD NON-AC ROOM (WITH COOLER)

    • user photos
    • user photos
    • user photos
    5.0

    Review for Hitel

    solo

    Best experience with Hotel Crown plaza Bahraich, Staff & management are so helpful. All Amenities were provided. Best service.

    Travel Month: Sep 2024

    Room: STANDARD NON-AC ROOM (WITH COOLER)

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    abhishek.solo

    overall experience अच्छा था लेकिन कुछ कमियां थी जैसे की रूम सर्विस के लिए फोन करो तो फोन नही उठाते जल्दी और स्टाफ का behaviour थोड़ा ठीक नही था।और बाकी सब ठीक था।

    Travel Month: Aug 2024

    Room: STANDARD NON-AC ROOM (WITH COOLER)

    1.0

    Terrible Stay

    abhimanyu s.solo

    I am booked the hotel crown bahraich worth 1327 my amount is deducted but the hotel mangemnt saying the room are full how is this possible where i sty now. Kindly refund my amount asap

    Travel Month: Aug 2024

    Room: STANDARD NON-AC ROOM (WITH COOLER)

    1.0

    , unprofessional, unethical behaviour

    anita d.family

    Very bad behaviour of manager, he is uneducated, unprofessional

    Travel Month: Aug 2024

    Room: STANDARD NON-AC ROOM (WITH COOLER)

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    saroj k.

    Overall experience is good. The room was clean, once i checked in i asked a hotel staff member to change the bed sheet and pillow cover, instantly action was taken. The location is very approachable and convenient. Duvet was not having cover which is to be taken care of. They don't provide complimentary packed water bottles so guests need to carry a water bottle by their shelves. Overall it is good. Food you can order by various food delivery apps.

    Travel Month: Mar 2024

    Room: STANDARD NON-AC ROOM

    5.0

    Amazing stay

    amit t.business

    Nice hotel in bahraich. Location also good. Clean rooms. Staff also very good. Service also very good.

    Travel Month: Mar 2024

    Room: STANDARD NON-AC ROOM

    4.0

    Good Stay

    rajeev r.

    The room is perfect and the hotel is in a prime location.

    Travel Month: Feb 2024

    Room: STANDARD NON-AC ROOM

    3.0

    Average Stay

    chhatrughna p.loyalty-iconbusiness

    Hotel is ok but staff rudely behave, traffic area busy area. Hotel manager is good, location in traffic area

    Travel Month: Jan 2024

    Room: STANDARD NON-AC ROOM

    5.0

    Excellent Stay

    chhatrughna p.loyalty-icon

    It's best hotel i seen ever. And i am impressed with facility. Very good hotel. Staff so nice. Food also very good, love this food, i am impressed with staff and facilities. Loving nature, and surrounding so nice. Nice structure of hotel lights. Full enjoyment. Very very good hotel. Excellent. Wow

    Travel Month: Dec 2023

    Room: STANDARD NON-AC ROOM

    5.0

    Excellent Stay

    ritesh k.

    The room was spacious. Manager behaviour was excellent.

    Travel Month: Sep 2023

    Room: DELUXE AC ROOM

    3.0

    Average Stay

    rahul k.family

    The hotel rooms were very small. The quality of the bedsheet was of very poor quality. The blankets were very dirty, it seemed that they had not been washed for years. The staff were good, the food was also okay.

    Travel Month: Aug 2023

    Room: DELUXE AC ROOM

    1.0

    Terrible Stay

    anil u.

    Very bad experience with your group. Hotel, rooms, bed sheets are not clean and not good condition. Counter rate is 1000only and your rate 1300. Dinner not satisfied, lower class

    Travel Month: Aug 2023

    Room: DELUXE AC ROOM

    5.0

    Excellent Stay

    dhanendra s.

    The place has good service and the nature of the staff is also good. The room is also well furnished. Well managed place. I like the place.

    Travel Month: May 2023

    Room: STANDARD NON-AC ROOM

    5.0

    clean and friendly behavior

    aman k.solo

    \🥰 low budget and clean rooms. all Services are available.

    Travel Month: Apr 2023

    Room: STANDARD NON-AC ROOM

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    5.0

    Good location

    aman k.solo

    Nice room quality and helpful.

    Travel Month: Dec 2022

    Room: STANDARD NON-AC ROOM

    4.0

    What's not available

    rishabh s.solo

    Cleanliness was good but no soap was provided in the bathroom. There was no telephone to order something from kitchen or room service.

    Travel Month: Oct 2022

    Room: DELUXE AC ROOM

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