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Review Of Hotel City Point

South Mumbai, Mumbai | 2.4 km drive to Shri Siddhi Vinayak Ganapati Mandir

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    160 Ratings, 85 Reviews

    excellent
    17%
    very good
    26%
    average
    25%
    poor
    14%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 4
    • 4
    • 3
    • 1
    • 4
    • 1
    • 5
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness3.8
    • Room3.3
    • Value For Money2.6
    • Food2.4
    • Security2.9
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the property's prime location, close to public transport and markets in Dadar, making it convenient for travel. The spacious rooms and friendly staff receive positive mentions. However, issues like poor room maintenance, limited breakfast options, and inconsistent cleanliness are frequently highlighted. While some found it comfortable and value-for-money, others felt it was overpriced considering the amenities offered.

    Sort by:

    Positive first
    3.0

    Average Stay

    kaveri.

    Receptionist s are not co-operative.

    Travel Month: Sep 2025

    Room: Family Room

    1.0

    Complete bad experience for such expensive price, very bad environment,

    aditya h.solo

    Worst experience old all times, old rooms, bad service, telephone not working, not worth for the price

    Travel Month: Sep 2025

    Room: Suite Room

    4.0

    Good comfortable stay

    rajiv m.couple

    very good location from main road and markets, spacious waiting reception, good spacious rooms, neat and clean bedsheets, good hot water toilet and basic things. very comfortable stay and helpful staff. value for the money stay in Mumbai. easy access to taxi and ola cabs. Good for family and individuals.

    Travel Month: Sep 2025

    Room: Family Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    pritish c.group

    Hotel City point bahut Achcha tha aur ekadam saaf Suthra tha clean and clear tha

    Travel Month: Aug 2025

    Room: Family Room

    1.0

    poor ame

    ritik k.couple

    The bed quality is terribly bad and the other amenities like room, washroom, commode and other amenities quality is terribly bad cannot even imagine, the outface of the hotel is more bad and need renovation of all but the staff behaviour is good

    Travel Month: Feb 2025

    Room: Family Room

    3.0

    Average Stay

    hemil s.

    The stay was not worth the price

    Travel Month: Feb 2025

    Room: Suite Room

    5.0

    Value for money

    amarnath a.family

    The staff was cordial and friendly. The room (suite room) was very spacious and in mumbai that's luxury. It's in dadar but very very quiet. Food was good. The location is excellent it's located right at dadar tt circle. I will surely visit again.

    Travel Month: Feb 2025

    Room: Suite Room

    3.0

    Average Stay

    akash j.business

    There was no option in breakfast to choose. They only maintain 1 dish thats it. They dont offer basic stuff like body lotions in bathrooms.

    Travel Month: Dec 2024 (5-Night Stay)

    Room: Deluxe Room

    1.0

    Bed bugs in the room

    kuldeep s.loyalty-iconbusiness

    There were bed bugs, in the room and couldn’t sleep through the night, blankets were not good. Please get the bed bugs resolved

    Travel Month: Dec 2024

    Room: Family Room

    3.0

    Rooms need to be in better condition

    sanjay k.family

    The color and plaster on the walls were worn out. I had 2 people in the room, but only 1 towel was provided. Rest was good.

    Travel Month: Nov 2024

    Room: Executive Room

    5.0

    Excellent Stay

    olga d.

    👍. okay

    Travel Month: Oct 2024

    Room: Executive Room

    3.0

    2. 5/5

    bhat c.loyalty-iconfamily

    The location is good, but the room was average. No ventilation and the maintenance was poor. Overall seemed alright but not worth the price.

    Travel Month: Oct 2024

    Room: Executive Room

    3.0

    Average Stay

    rohan.loyalty-icon

    Room decent, staff cooperative, washroom not good. Lift and food is ok.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Executive Room

    1.0

    Terrible Stay

    nayan.solo

    Small beds. Not so good bathrooms. no work desk.

    Travel Month: Aug 2024

    Room: Standard Single Room

    • user photos
    • user photos
    • user photos
    3.0

    Expensive

    tanvir.business

    It was alright but a bit expensive for the overall value. Location is good. Staff is polite. Tea was amazing.

    Travel Month: Jul 2024

    Room: Standard Single Room

    5.0

    Excellent Stay

    kanchandyuti r.family

    Hotel city point in mumbai receives mixed reviews. Here's a summary of what guests like and dislike: pros: * convenient location: the hotel is situated in dadar east, close to public transport and historical landmarks. * friendly staff: guests often compliment the helpfulness of the staff. * affordable rates: the hotel offers budget-friendly accommodation. Cons: * limited amenities: some guests find the rooms to be small and lacking in amenities like coffee/tea makers and toiletries. * cleanliness: reviews on cleanliness are inconsistent, with some guests finding the rooms clean and others reporting issues. * basic breakfast: the breakfast spread is limited and vegetarian. Overall, hotel city point might be a suitable option for budget-conscious travelers who prioritize location and friendly service over luxurious amenities. If you're looking for a more modern hotel with a wider range of facilities, you might want to consider other options. Please add wheelchair for handicapped person or old-age problem

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Executive Room

    • user photos
    4.0

    Fine hotel good

    v r.business

    Yeah fine but room size is small maintained room very highgenic room and service very excellent but little bit costly

    Travel Month: Jun 2024 (5-Night Stay)

    Room: Standard Single Room

    3.0

    Bad breakfast and bad rooms

    pravin p.family

    I had very high expectations about the breakfast but the breakfast that was served wasnt good. Plus the room was not that great because the view was really bad. The room was spacious. Overall the staff was nice and prompt but the room looked really old.

    Travel Month: Jun 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    vaibhav h.loyalty-iconfamily

    This is a very old place which is in dire need of restoration. Apart from its location everything else is in poor condition. The money charged by this hotel is ridiculously expensive. One dish served in breakfast, old dusty tea cup, poor elevator conditions. Would not recommend booking this hotel even for 1000rs per night.

    Travel Month: Jun 2024

    Room: Family Room

    • user photos
    • user photos
    • user photos
    2.0

    Room too small for a single person also

    nitin t.business

    Standard single bed room is too small, don't have may options for breakfast, hotel location good would not prefer for my next stay

    Travel Month: Feb 2024

    Room: Standard Single Room

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