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Vazhakulam, Muvattupuzha
17 Ratings, 9 Reviews
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Good Stay
It is located in a comfortable location and very peaceful area. Staff were very friendly. There were no any disturbance from the staff. All kind of facilities are available near to the hotel like supermarket, restaurant, atm counter. Enjoyed the stay
Room: AC STANDARD
Mixed experience - bathroom issues, friendly staff
Overall, my stay at this hotel was satisfactory. The staff was friendly and had a good attitude, which made me feel welcomed. However, i did encounter some issues with the bathroom. The cleanliness of the bathroom was not up to par. The cleaning bucket had visible stains, which raised concerns about the overall cleanliness standards. Additionally, the tap in the bathroom was not functioning properly, making it difficult to adjust the water temperature. These issues affected my comfort during my stay. On a positive note, the staff’s attitude was commendable. They were friendly and helpful, ensuring that my needs were met. Their friendly demeanor added a positive touch to my overall experience. In conclusion, while the staff’s friendliness was a highlight, the bathroom cleanliness and tap functionality need improvement. I hope the hotel management takes note of these issues to enhance the overall guest experience.
Room: AC STANDARD
Terrible Stay
Actually the stay was very bad and i fell very negative. There is no lift in that hotel
Room: AC STANDARD
Average
Rooms were good and the behaviour of staff was also good. But there is not lift in the hotel which is not acceptable at this price point. Also hot water was not available at morning.
Room: AC STANDARD
Good place to stay
Hotel hygienic and staffs are friendly
Room: AC STANDARD
Terrible Stay
No 24 hour room service, no lift, not well maintained
Room: AC STANDARD
Average stay
We had an average experience out there. Room was spacious enough. Food was not good, wi-fi not working. No one is available at reception all the time, need to call them for every time and had to wait for the same if anything required. Location was good, it was in a spacious area, and ample space to Park the car.
Room: A/C STANDARD
Hotel Central Fort has replied on Mon Mar 02 16:13:30 IST 2020
Sorry for the inconvenience caused from our Side. We will look in to the complaint very seriously. We value your comments.
Executive room
All were well set. Except two-three things. Fridge was not working. I can't use the electric kettle because it's plug was not suitable for our round plug holes. And finally there were no chavitty.
Room: A/C STANDARD
Hotel Central Fort has replied on Tue Jan 21 19:19:26 IST 2020
Thank you for the feedback and sorry for the inconvenience caused by us. Further more, we will take necessary actions quoted by you.
Excellent
Stay was excellent, peaceful atmosphere
Room: A/C STANDARD
Hotel Central Fort has replied on Sat Oct 12 13:52:12 IST 2019
Thank you very much. Please visit again
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