The location is beautiful, but far away from the main town. So you should consider it only if you have a private vehicle and don't rely on public transport. We were 5 people who stayed in a family suite with balcony. This was in off-season. The suite had a big balcony with a master bedroom and an attached bedroom. The balcony and the bathroom could be accessed only from the master bedroom. The attached bedroom had a small window with a beautiful view. The room service was prompt. We were provided bottles of clean water, and did not have to shell out money on buying packaged water bottles, which is a big plus also from the sustainability point of view. The staff was polite and professional. The food was delicious. We ate dinner also from here, and it was also good and very reasonably priced. There were only two negatives: one, the refrigerator in the room was quite noisy and we had to switch it off. Two, since we were five people, we had requested for an extra mattress. The bed sheet that came with the extra mattress was not clean.
Hotel Bagora Heights has replied on Tue Apr 02 13:29:40 IST 2024
Dear Guest,
Thank you for sharing your review! We are honored that you gave us a chance.
It was a pleasure to have you as our guests at the property. We sincerely apologize for the inconvenience caused to you, we have worked towards the improvement areas you have mentioned.
We look forward to welcoming you back again at the hotel on your next visit to Palampur and strive to get that 5 star rating.
Thanks and Regards,