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Review Of Hotel Baaz

Basant Nagar, Ropar | 8 minutes walk to Rupnagar Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.4
    Good

    47 Ratings, 15 Reviews

    excellent
    15%
    very good
    40%
    average
    28%
    poor
    6%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 3
    • 2
    • 4
    • 4
    • 1
    • 3
    • 4
    • 5

    Rating Categories

    • Location3.5
    • Cleanliness3.7
    • Value For Money2.8
    • Food3.5
    • Security2.3
    • Hospitality4.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendly and helpful staff, often noting their prompt service and assistance, such as printing documents. The food served receives positive mentions for its taste. However, several drawbacks were highlighted, including small room sizes, maintenance issues like broken showers and AC, and cleanliness concerns with pests and hygiene. The property could enhance guest experience by addressing these issues.

    Sort by:

    Positive first
    2.0

    Poor Stay

    subhadip d.family

    room of 3 wasn't designed for 3 people , it was too small. Door locks were broken. Showers were broken. AC was not working

    Travel Month: Jul 2025

    Room: Deluxe AC Room With Free Wi-Fi

    3.0

    Decent Stay for a Short Rest, but Needs

    shubhendu k.family

    Our stay was decent for a short rest, but there were a few noticeable issues. While the room itself was fairly comfortable, we noticed a significant number of ants on the floor, which affected the overall hygiene. The bed cushioning was uneven, with one side having a spring that made it uncomfortable and disrupted sleep. On a positive note, the food served was tasty and enjoyable. However, the dining area lacked cleanliness and had an unpleasant smell, which took away from the dining experience. Overall, it was an average experience—suitable for a quick stopover, but the property could benefit from better maintenance and cleanliness to enhance guest comfort.

    Travel Month: Jul 2025

    Room: Deluxe AC Room With Free Wi-Fi

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    anil s.

    Totally terrible hotel i have ever seen they charge high but they don't worth it hotel is very very old structure.

    Travel Month: Mar 2025

    Room: Deluxe AC Room With Free Wi-Fi

    Hotel Baaz has replied on Fri Jun 13 20:57:06 IST 2025

    Really want to say sorry for the inconvenience you faced .

    5.0

    Excellent Stay

    harpreet s.

    The staff is very loyal because i forgot my mobile charger they called me and returned the same

    Travel Month: Nov 2024

    Room: Deluxe AC Room With Free Wi-Fi

    4.0

    Good Stay

    sk j.

    Nice hotel, staff behaviour was good, specially the receptionist person very well behaved and helpful person, i need to print my train tickets for ta claim and there's no cyber cafe but this person after speaking once, he printed all my tickets. Above all the hotel room, beds, bedsheet, comforter and toilet were very clean.

    Travel Month: Nov 2023

    Room: Deluxe AC Room With Free Wi-Fi

    Hotel Baaz has replied on Sat Jul 27 23:32:37 IST 2024

    Sar main aap koi galat gal ni Kari aiam sonu sharma reception main paresan please 🙏

    5.0

    Stay experiance

    shiva k.family

    Room was good. Service, cleaning of room also good. Food quality was good. Staff behaviour was also good.

    Travel Month: Sep 2023

    Room: Deluxe AC Room With Free Wi-Fi

    Hotel Baaz has replied on Sat Jul 27 23:34:12 IST 2024

    Thank you sar ji please 🙏

    1.0

    Terrible Stay

    amit k.loyalty-icon

    It was horrible. First of all, the basic amenities were not present like toilet soap. The towels, bed sheet, and blanket were unclean. More importantly, the owner was very rude and disrespectful. I’d never recommend this hotel to anyone ever.

    Travel Month: Dec 2022

    Room: Deluxe AC Room With Free Wi-Fi

    4.0

    Prompt service

    tarun s.family

    Good stay, good food and prompt service

    Travel Month: Oct 2022 (4-Night Stay)

    Room: Deluxe AC Room With Free Wi-Fi

    3.0

    Excellent food, terrible stay

    moumita b.couple

    We had to take a break on our journey so we chose this hotel due to its location. Location was good and close to the highway. Food was amazing. However, we couldn’t sleep at night because there were rats or pigeons or some other pests in the false ceiling of our room. They made such a noise throughout our stay that it was impossible to get even a minute of peace and quiet. I’ve never stayed in such a hotel! if only they took care of that and the interiors, this could be a good place.

    Travel Month: Oct 2022

    Room: Deluxe AC Room With Free Wi-Fi

    4.0

    Good Stay

    sunniraj s.solo

    Good for stay this hotel good relationship with customer

    Travel Month: Jul 2022 (3-Night Stay)

    Room: Deluxe AC Room With Free Wi-Fi

    4.0

    Location not bad, food was good tasty average rate, hygienic 3 out of 5

    vinod s.family

    Staff who served us and taken care of all the things, very helpful, corteious, reception area was not good and filled with a strange smell

    Travel Month: Jun 2022

    Room: Deluxe AC Room With Free Wi-Fi

    3.0

    Average stay in average hotel

    avi d.family

    This was a average stay, hotel was average don't expect much. Food quality and service was good. We asked them special food for our child and provide quickly. Basic things are missing like no telephone in room (we called from mobile to hotel landline), no glass in room, no electric water kettle and no almirah.

    Travel Month: Jan 2020

    Room: Deluxe AC Room With Free Wi-Fi

    1.0

    Terrible stay

    amarjyot s.business

    The Hotel is not Worth staying at. It is a small lodge with poor service and poor quality of breakfast. Moreover, the Hotel staff is very unprofessional.

    Travel Month: Dec 2019

    Room: Deluxe AC Room With Free Wi-Fi

    4.0

    Good Hotel

    budh s.solo

    Very Hotel location wise.

    Travel Month: Dec 2019

    Room: Deluxe AC Room With Free Wi-Fi

    5.0

    Excellent Stay

    sachan t.family

    Good rooms, washroom, friendly staff, good location.

    Travel Month: Nov 2019

    Room: Deluxe AC Room With Free Wi-Fi

    Hotel Baaz has replied on Fri Sep 25 11:36:06 IST 2020

    We really appreciate you for feedback. Kind regards

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