Date(19/10/25)I had one of the worst experiences at A R Paradise( room no. F9). When I checked in, I specifically requested a room with a properly working AC because I had faced the same issue before. Despite mentioning this, the staff gave me the exact same room where the AC wasn’t cooling last time.
I called the reception twice, and two different staff members came to check the AC both saw that it wasn’t cooling at all. The second person who came up was extremely rude and behaved as if he owned the place. Instead of solving the problem, he told me he would “put the AC on for one hour” and that I should come and check later. That is not how you treat a guest. It’s their responsibility to ensure the room is in working condition, not mine to test it.
When I went down to speak to the manager, even he started arguing instead of handling the situation politely. They eventually offered another room, but by then I had completely lost my patience and left the hotel.
Overall, this was a terrible experience the service is awful, the staff at the reception are extremely rude, and the place is not worth your money or peace of mind. Never visiting again.