I recently stayed at a property located right by the lake, which creates a beautiful ambiance, especially at night during dinner. However, it's important for travelers to note that cars cannot access the hotel directly. We had to park some distance away and take an auto rickshaw to reach the property.
The room itself was impressive, with spacious interiors and a large bathroom. Unfortunately, the service was quite disappointing. Our room was located far from the reception, and the intercom was not functioning, which meant I had to walk to the reception just to request a water bottle.
Additionally, the restaurant service left much to be desired. The staff seemed unprofessional and did not match the standards expected for the hotel's tariff. During breakfast, a person who appeared to be the owner or a senior manager spoke loudly to others, completely disregarding the fact that many guests were trying to enjoy their meal in the restaurant.
Overall, while the location and room quality were commendable, the service needs significant improvement.