The property offers 24/7 customer service and friendly staff, which many guests appreciate. The location is convenient for those visiting nearby offices and a mall. While guests enjoyed the delicious food, several pointed out issues with room cleanliness, small sizes, and lack of basic amenities like toiletries. Some reviews noted disturbances and safety concerns, particularly for solo female travelers. Overall, the ambience is deemed pleasant, but improvements in hygiene and service responsiveness are recommended.