The property is well-located near Ludhiana's railway station and market, making it convenient for travelers. Rooms vary in size with some described as spacious and clean, but many guests reported concerns with cleanliness and maintenance. The service quality is inconsistent, with several guests mentioning slow or inadequate room service. While it's seen as a budget option by some, many others felt it didn’t meet their expectations and lacked basic facilities like food, proper bedding, and cleanliness.