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Review Of Hotel Cross Way

Old Ludhiana, Ludhiana | 3 km drive to Feroze Gandhi Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    33 Ratings

    excellent
    12%
    very good
    30%
    average
    27%
    poor
    15%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 2
    • 3
    • 4
    • 3
    • 3
    • 3
    • 2
    • 1

    Rating Categories

    • Location5.0
    • Cleanliness3.7
    • Room4.2
    • Value For Money3.9
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Property is conveniently located near the railway station.
    • Many guests appreciate the cleanliness and good room service.
    • Compliments for fast and excellent service are noted.
    • Breakfast options are limited and there are extra charges for it despite it being included.
    Read more

    5.0

    Excellent Stay

    mohit t.loyalty-icon

    Hotel is excellent and hotel service is also fast. Everything is excellent, when i will visit in ludhiana definitely will stay in same hotel.

    Travel Month: Jan 2025

    Room: Regular Room

    1.0

    Terrible Stay

    deepak v.

    My experience is very very bad with hotel cross way. Room was very dirty linens was too much dirty washroom celling broken dental kit not available

    Travel Month: Dec 2024

    Room: Superior Room

    3.0

    Average Stay

    yogesh b.

    Room size is ok and complimentary breakfast has limited option

    Travel Month: May 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    rohit s.

    Breakfast payment charges even after breakfast is included

    Travel Month: Mar 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    tushar s.family

    Very bad experience. Hotel do-not provide good atmosphere for family. Visitors who occupied room next to our room keeps on shouting for late hours and there is smell of cigarette smoke in the corridor area. We do-not feel safe during our stay.

    Travel Month: Dec 2023

    Room: Regular Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    balwinder s.

    Very helpless staff and they have not provide me breakfast even i booked room with breakfast.

    Travel Month: Dec 2023

    Room: Regular Room

    4.0

    Good Stay

    muniraj s.

    Very nice hotel, neat and clean, very good response. Thanks

    Travel Month: Dec 2023

    Room: Deluxe Room

    4.0

    Comfortable stay

    john a.solo

    I found this hotel is situated near railway station which is convinient as a marketing person and rooms are clean and neat. Overall stay is very nice.

    Travel Month: Jul 2023

    Room: Regular Room

    2.0

    Bad experience

    deblima m.solo

    The rooms are very small, not clean, no ventilation.

    Travel Month: Feb 2023

    Room: Regular Room

    3.0

    Average Stay

    maneesh t.couple

    Location is good for train passengers. I dont like the room especially the bed is old type, i need to call them for blanket and the room is also small

    Travel Month: Jul 2021

    Room: Regular Room

    2.0

    Hotel cleanliness was not up to the mark

    lav k.business

    The room cleaning and the bed were not clean and hence had to request staff to change the pillow cloth and clean the floor dust

    Travel Month: Jan 2020

    Room: Deluxe Room

    Hotel Cross Way has replied on Sun Jan 03 12:22:48 IST 2021

    Sorry for that sir because when you came... there is a lockdown in Ludhiana and staff is not available here on that time 😊

    4.0

    Excellent services

    ruchi g.business

    Excellent services.

    Travel Month: Dec 2019

    Room: Regular Room

    Hotel Cross Way has replied on Sun Jan 03 12:24:45 IST 2021

    Thanku sir

    4.0

    Excellent services

    ruchi.business

    Excellent services.

    Travel Month: Dec 2019

    Room: Regular Room

    Hotel Cross Way has replied on Sun Jan 03 12:25:54 IST 2021

    Thanku mam

    4.0

    Good Stay

    gaddam n.group

    Clean good room service reasonable charges

    Travel Month: Dec 2019

    Room: Superior Room

    Hotel Cross Way has replied on Sun Jan 03 12:26:19 IST 2021

    Thanku sir

    5.0

    Good stay

    parminder s.group

    Clean hotel rooms, food is also good.

    Travel Month: Oct 2019

    Room: Superior Room

    • user photos

    Hotel Cross Way has replied on Fri Nov 01 19:00:45 IST 2019

    Dear reviewer, thank you for your kind words we look forward to welcoming you again. Regards

    2.0

    I personally did not like it

    rahul s.family

    The hotel did not have facility of iron. Neither the staff is customer obsessed. They do not worry about customer concern. We have book one room for 2 persons. However, we were provided with only 1 blanket and one towel. The AC was not working, the maintenance person should have ensured all appliances are working properly it shouldn't be on customer demand. Overall it was not good from my perception.

    Travel Month: Oct 2019

    Room: Regular Room

    Hotel Cross Way has replied on Fri Nov 01 19:02:46 IST 2019

    Dear RAHUL SHARMA, thanks you for taking out time to give us your valuable feedback regarding your stay at our Hotel we are truly embarrassed to read your review are apologetic that we failed to live up to your expectations. Please do give us an another opportunity to welcome you again. Happy regards.

    5.0

    Good Hotel

    diptesh b.loyalty-iconsolo

    Good Hotel to stay nearby Station. Good service and hygienic. Food also good. Friendly staff.

    Travel Month: May 2019

    Room: Deluxe Room

    Hotel Cross Way has replied on Fri Jun 14 08:52:42 IST 2019

    Thanks a lot sir.

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