Guests appreciate the homely atmosphere and polite staff at this property, describing it as a comfortable place that feels like home. The food, while slightly costly, is customizable to individual preferences. However, there are concerns about the high prices, small room sizes, and issues with bathroom facilities. Cleanliness is noted, but there's a call for improved food quality and variety. Some guests highlight excellent customer service and convenient location as positives, while others point out limited space and ventilation.