The property has a prime location near the railway station and bus stand, making it convenient for guests. Some reviews note good room size and comfortable accommodations, with tasty food options. However, many guests reported major issues like dirty rooms, broken amenities, lack of cleanliness, and poor service. Specific complaints included no towels, malfunctioning air conditioning, and the absence of basic necessities like drinking water. Overall, the mixed feedback highlights significant areas needing improvement.