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Viman Nagar, Pune | 2 km drive to Pune International Airport
26 Ratings, 8 Reviews
Last 10 Customer Ratings (Latest First)
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Good experience
The property was located in a nice area. Room were also clean. However for food service they told that we have to book in advance with hotel booking
Room: Budget Non-ac Room
Terrible Stay
I have mailed you guys multiple time that this booking was cancel-led already, i did not even get chance to visit this place and instead of providing me my refund amount even after asking multiple times over mail you are asking me for feedback shamelessly. Provide my refund asap. As per the policy
Room: Master Room
Happy Stay 12 - Viman Nagar
Warm greetings, We're truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We completely understand your frustration regarding the cancelled booking Kindly allow us to recheck this on priority. . Your feedback is valuable, and we assure you it will be used to improve our service. Warm regards, Team Support
Excellent Stay
The stay was comfortable and the service was great. The food was tasty.
Room: Deluxe AC Room
Happy Stay 12 - Viman Nagar has replied on Tue Apr 15 16:32:57 IST 2025
Warm greetings, Thank you so much for your kind words! We're thrilled to hear that you had a comfortable stay and enjoyed the service and food. Your feedback means a lot to us, and we hope to welcome you back soon for another wonderful experience. Warm regards, Team Support
Terrible Stay
They denied the booking and didn't allow us to stay. At night i am searching for a hotel with my wife roaming on the streets of pune. Such a shameless and irritating moment. They didn't allowed us to stay
Room: Master Room
Happy Stay 12 - Viman Nagar has replied on Tue Apr 15 16:35:30 IST 2025
DearKrishnendu, We sincerely apologize for the inconvenience you faced during your recent experience with us. due to not matching id we not allowed to stay untill we dont take correct id . We understand how frustrating it must have been to encounter such a situation, especially when you were expecting to enjoy your stay. Please know that this is certainly not the standard of service we aim to provide. Once again, we deeply regret the trouble caused. Warm regards,
The hotel staff is refusing to checkin
I am not able to check in to hotel please refund my money you can confirm from the hotel management the same
Room: Deluxe AC Room
Happy Stay 12 - Viman Nagar has replied on Sat Sep 02 17:51:47 IST 2023
Dear Guest, Warm greetings! Kindly accept sincere apology for inconvenience caused, We have taken your feedback into consideration and discussed with our team. that room kept hold as per booking . We look forward to welcoming you again on your next visit .
Average Stay
1st happy stay 12 not wirght in any bord v hard reach 2 phone number is wrong in 3 beark fast only one option
Room: Deluxe AC Room
Happy Stay 12 - Viman Nagar has replied on Sat Sep 02 17:52:39 IST 2023
Dear guest, Sincerely apologise for the inconvenience during your stay. We would surely look into your feedback and ensure we rectify on the shortfalls. We look forward to the opportunity to welcome you once again
It was budget stay but with good staff support
businessStaff was very supportive & mr. Eknath has-help me for route & jain breakfast. Overall 3* for this hotel.
Room: Deluxe AC Room
Happy Stay 12 - Viman Nagar has replied on Fri Dec 16 18:14:25 IST 2022
Thank you for your valuable feedback
Good Stay
Stay and food was very pleasant. Care takers are good.
Room: Deluxe AC Room
Happy Stay 12 - Viman Nagar has replied on Sat Sep 02 17:53:16 IST 2023
Dear Guest, Warm greetings! Thank you so much for the amazing feedback, We’ll put in our efforts to provide consistent service every time.
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