The wi-fi is not working, that’ secondary, even the ac was not functioning for 4-5 hours, we asked for a room change to which they said they don’t have one, they then sent someone to repair which took more than a hour and it wasted our whole day time in repair and suffering to which we paid 3728 rupees. Pathetic experience in hot summers of 32 degrees in kerela. I request for a compensation coupon for this entire booking amount. I paid decent amount for this booking to get a peaceful undisturbed comfortable stay which i could not get.