There was dearth of basic amenities like there was a leak in the toilet, muddy water for bathing, lack of AC control, poor curtains on wall leading to lack of privacy, only one plug was working. Overall very poor for a 3 star Hotel. Unclean bedding, very small congested room.
Grand Hridey 1 minute from Railway Station
Dear Mr. Aman Kaushik, Thank you for choosing Grand Hridey, Amritsar.
It is disheartening that you did not enjoy your stay with us. We set high standards for ourselves and it is sad that we could not meet your expectations.
We request you to kindly share your contact details, so that we can reach out to you and deep dive into the issue and look at ways and means to address it.
We value your patronage and look forward to your next visit/ vacation with Grand Hridey, Amritsar to make up for the lost ground.
Best Wishes