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Shirdi, Shirdi | 9.2 km drive to Sai Baba Temple
82 Ratings, 36 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the complimentary breakfast and good quality food, especially poha and paratha. The property offers a peaceful location, ideal for relaxation, and the staff is described as supportive and polite. However, repeated feedback highlights issues with cleanliness, particularly in the swimming pool, and some amenities not being as advertised. Overall, it’s a place with potential but currently needs better maintenance and management.
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Good location and food.....and amenities
Complimentary Breakfast ( poha and paratha) was excellent. Room is good. Swimming pool is good but need cleaning of leaves which falls from nearby trees. Kitchen must be near to rooms....so that hot stuff can be served.
Room: Friends Standard Room
Worst Experience Ever!
Worst Experience Ever! should personally verify the amenities they showcase to ensure that the place is actually livable and that the promised facilities exist. How can you list accommodations without proper verification? I am seriously considering never booking again. My money has gone completely to waste!!!!
Room: Friends Deluxe Room
In pathetic stat
coupleAppears to be a dead property. Stale linen. State of gross neglect. Not maintained. Smelly rooms. Sofa with torn upholstery. Broken light fittings.
Room: Friends Deluxe Room
Good Stay
Good deluxe room with nice food. Food and tea was excellent. Kids enjoyed in swimming pool. Staff was fully supportive and kind.
Room: Friends Suite Room
Good Stay
Location is good away from the city, food was good but with limited options, pool was good for kids, need more attention towards cleaning, i believe it's good for hangout with friends than family
Room: Friends Standard Room
Nice experience
It was nice experience with very polite staff. Cleanliness could have been better. The location is very good. Food was very good.
Room: Friends Deluxe Room
Friends Resort has replied on Sat Dec 28 15:02:17 IST 2024
Thank you for the review and Rating. We are glad you found our resort as Value for Money. We have taken a note on your feedback and working to improve the experience. We look forward to hosting you again in future.
Poor Stay
familyMy experience was extremely bad. The wc was broken, amenities mentioned while booking were not available after we checked in like wifi, tv, swimming pool. There were hardly 3-5 dishes available in the menu. Would not recommend this place to anyone.
Room: Friends Standard Room
Friends Resort has replied on Sat Dec 28 15:03:48 IST 2024
Hi Thank you for your review. We regret the experience you had on your stay and have taken a note on your feedback and are actively working on improving your experience. We Hope you give us an oppurtunity to host you again to help us change your perception
Poor Stay
There was not proper water in washroom and electricity voltage. Due to ac is not working. Swimming pool was not clean.
Room: Friends Deluxe Room
Friends Resort has replied on Sat Dec 28 15:04:48 IST 2024
Hi, thank you for your feedback and raising the concern. we are actively working with relevant Govt departments to ensure no inconvenience is faced by our guests
Good Stay
Friends resort was a staycation away from home. The rooms provided were good and our family of 15 spent a good time. However, the pool was not clean as expected, there were food particles floating on the water which left a bad taste in our memory. Also, the food was delayed in the end leaving us half stomach.
Room: Friends Deluxe Room
Excellent Stay
This is a hotel and very beautiful and peaceful to stay with my family and friends. I love this hotel. I will be surely go there once again
Room: Friends Standard Room
Friends Resort has replied on Thu May 23 16:21:27 IST 2024
We're thrilled to hear that you had such a wonderful experience during your stay with us! Creating a beautiful and peaceful environment for our guests to enjoy with their family and friends is exactly what we aim for. Your kind words mean a lot to us, and we can't wait to welcome you back for another memorable stay. If there's anything specific you loved about your experience or anything you'd like to see improved next time, please feel free to let us know. We look forward to seeing you again soon!
I found it avg
Property was average. There was difference in photos shown and actually property. I think rate was high as compared with other available options.
Room: Friends Standard Room
Friends Resort has replied on Thu May 23 16:20:51 IST 2024
Thank you for sharing your feedback with us. We're sorry to hear that the property did not meet your expectations and that there was a discrepancy between the photos and the actual property. We strive to accurately represent our accommodations online, and we apologize if there was any confusion in this regard. We understand your concerns regarding the rate and appreciate your perspective. We continuously evaluate our pricing to ensure it aligns with the value and experience we offer, but we acknowledge that there are many factors to consider when determining the overall value of a stay. Your feedback is invaluable to us as we work to enhance the experience for all our guests. If you have any further comments or suggestions on how we can improve, please feel free to share them with us. We hope you'll consider giving us another opportunity to provide you with a more satisfactory experience in the future. Thank you for choosing to stay with us.
Pathetic experience with make my trip
When i arrived with my family and parents at the hotel at 8 pm, i got to know that there is no room booked for me. I received confirmation from make my trip about the booking and payment was also credited from my bank. I had called up 3 times to make my trip customer care. I think the customer care executives require good training. There was no response. They told me that they look for alternatives and respond back quickly but that never happened. I received call thrice from mm t until 11 pm the same, but not for the alternate arrangement for the room based on request, however to say sorry and to process my refund. I will now never use mm t for further bookings and will also share my experience with my connects within my community
Room: Friends Deluxe Room
Friends Resort has replied on Thu May 23 16:19:49 IST 2024
While we regret that your experience with MakeMyTrip has led to a decision to not use their services again, we hope you'll consider giving us another chance to provide you with the excellent service and hospitality that we strive for. If there's anything we can do to assist you further or make it up to you, please don't hesitate to let us know. We value your feedback and appreciate the opportunity to address your concerns.
Not good service and location is 11 km longer from sai temple
Not good service and longer from shirdi sai temple. Breakfast fast is good. Room and clothes are not cleaned.
Room: Friends Deluxe Room
Friends Resort has replied on Thu May 23 16:16:45 IST 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. Providing excellent service and maintaining cleanliness are top priorities for us, and we apologize for falling short in these areas during your stay. Your comments our shared with our team for immediate improvement. We appreciate your positive note about the breakfast and will continue to strive to enhance all aspects of our guests' experiences. If you give us another opportunity to host you, we'll ensure a much-improved stay. Please feel free to reach out to us directly if there's anything specific we can address for you.
Perfect place
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting shirdi.
Room: Friends Deluxe Room
Friends Resort has replied on Thu May 23 16:14:56 IST 2024
Thank you so much for your kind words! We're thrilled to hear that you found our rooms clean and comfortable, and that our staff provided exceptional service during your stay. Going above and beyond for our guests is what we strive for, and we're delighted to hear that we succeeded in making your visit to Shirdi enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Nice location
Resort location was nice. Food was average. Swimming pool was not that much clean. Located on highway.
Room: Friends Standard Room
Friends Resort has replied on Fri Jun 23 19:31:47 IST 2023
Dear Sir , Thanks for sparking time and sharing review
Nice location
Resort location was nice and service too. Swimming pool was not very clean. Breakfast option was too less.
Room: Friends Standard Room
Friends Resort has replied on Fri Jun 23 19:32:13 IST 2023
Dear Sir , Thanks for sparking time and sharing review
Good hospitality
Hotel is very good in their hospitality. Hotel room was clean and neat
Room: Friends Standard Room
Friends Resort has replied on Fri Jun 23 19:32:41 IST 2023
Dear Sir , Thanks for sparking time and sharing review
L
The location you have added and the original location of the hotel doesn’t match at all. Please fix this error so that people don’t get fooled.
Room: Friends Deluxe Room
Friends Resort has replied on Fri Jun 23 19:37:46 IST 2023
Dear Guests,We really apologise for the inconvenience caused during the stay with related to distance km wrongly mention on portal We assure you such instances won't happen again and you will note the positive changes on your next visit. We look forward to hosting you again in the future.
Terrible Stay
Yesterday i complained about hotel location in mmt resort location show 330mi app. But actually its 10 km away from temple i paid my taxi expense 620 rs more and other travel-ling 1200 for auto if i knew about distance i ll not book this resort due to mmt location i paid more expenses and there is not facilities like hot water for bath delay complimentary breakfast cable was disconnected
Room: Friends Deluxe Room
Friends Resort has replied on Fri Jun 23 19:38:48 IST 2023
Dear Guests,We really apologise for the inconvenience caused during the stay, . We assure you such instances won't happen again and you will note the positive changes on your next visit. We look forward to hosting you again in the future.
outskirt of shirdi cool and calm place
outskirt of shirdi cool and calm place with great hospitality 😊
Room: Friends Suite Room
Friends Resort has replied on Fri Jun 23 19:43:04 IST 2023
Dear Guests, Thanks for sharing reviews
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