My stay at Forest View Retreat Hotel was a complete nightmare. The washroom was dirty and smelled bad constantly – clearly not cleaned properly. One of the windows had no curtain, and even after calling many times, the staff didn’t bother to fix it. Totally unprofessional.
Most of the food items listed on the menu were unavailable, which was very frustrating. On top of that, there were electricity cuts the whole day and even at night, with no generator or backup provided. We were left in the dark and heat for hours.
The service is extremely slow and poor. It felt like the staff had no interest in helping the guests.
I strongly advise everyone to avoid this hotel. Not worth the money, time, or energy. One of the worst stays I’ve ever had.
Forest View Retreat has replied on Thu Jul 10 13:36:52 IST 2025
Dear Guest,
Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. We take cleanliness and guest comfort seriously, and we apologize if the washroom and window issues were not resolved promptly.
Regarding electricity cuts, please note that power outages are common in Himachal Pradesh, especially during certain seasons. As a BNB property, we clearly mention in our amenities that power backup is not available, so guests are informed beforehand.
We regret if our service felt slow; we strive to assist all guests promptly and will work on improving our response.
We appreciate your comments as they help us improve and hope to provide a better experience in the future.