The property boasts an excellent location right across from the Victoria metro station, making it super convenient for travel. However, many guests faced issues like unclean rooms, lack of basic amenities like toiletries and drinking water, and poor communication due to staff's limited language skills. Complaints often went unheeded, leading to a frustrating experience overall. Notably, there was no restaurant or breakfast service available despite bookings. The cleanliness and maintenance issues have also drawn criticism from guests.