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Kothrud, Pune
248 Ratings, 77 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts fantastic hospitality with attentive staff who go out of their way to ensure a comfy stay. Guests loved the clean, stylish rooms and the serene outdoor areas, making it a peaceful escape from the city hustle. The location is perfect, with plenty of eateries and access to the metro nearby. Many praised the delicious breakfast options, although room sizes may feel a bit compact for some. Overall, a great spot for a rejuvenating retreat!
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Poor Stay
Not a good breakfast, no handwash provided for standard room only provided in delux room, no wifi working Not a good breakfast, no handwash provided for standard room only provided in delux room, no wifi working.
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Wed Aug 27 13:47:41 IST 2025
We sincerely regret the inconvenience caused during your stay. We are sorry to hear about your experience with the breakfast quality, lack of handwash in the standard room, and non-functional Wi-Fi. This is not the standard we aim to provide at FabHotels. Please be assured that your feedback has been shared with the concerned team, and corrective actions have been taken to improve amenities and guest experience. We deeply regret the discomfort caused.
Excellent Stay
The location was excellent and room was specious and clean Services are also very prompt. I haven’t tried food but it supposed to be also good. Thanks
Room: Premium Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune
Thank you for choosing FabHotels and sharing your feedback. We’re glad you enjoyed our excellent location, spacious and clean rooms, and prompt service. It’s wonderful to know we could make your stay comfortable. We hope you will try our food on your next visit — our team would be happy to serve you. Looking forward to hosting you again soon for another pleasant stay.
Not so great
They dont provide food bill even after paying the money. Ifnu order food it will take ages to get with half what u have ordered.
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Fri Aug 08 12:32:43 IST 2025
We sincerely apologize for the inconvenience caused during your stay, particularly regarding delays in food service and the non-provision of a food bill. This is certainly not the experience we aim to provide. We have addressed your feedback with the concerned team to ensure timely service and proper billing for all future orders.
Excellent Stay
All food, location and facilities excellent
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Sun Jul 20 23:16:52 IST 2025
Thank you for your kind words! We're thrilled you enjoyed the food, location, and facilities. Hope to host you again soon!
Average Stay
Rooms are short heights. but ok for small halts or night stays. food is out sourced so prefer walking outdoor. Rooms are short heights. but ok for small halts or night stays. food is out sourced so prefer walking outdoor.
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Fri Jul 18 15:50:51 IST 2025
Dear Guest, Thank you for your feedback. We’re glad to know your stay was manageable for a short halt. We understand your concern regarding room height and food service. Please note that food is currently outsourced, but we’re working on enhancing our overall guest experience. **The issues have now been resolved.**
Excellent Stay
Food was good. Location is good. Well maintained property. Hospitality was good.
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Thu Jul 17 18:36:16 IST 2025
Thank you so much for your kind feedback. We’re delighted to know you enjoyed the food, liked the location, and found the property well maintained. It’s great to hear you appreciated our hospitality as well. Your appreciation truly motivates our team to continue delivering the best experience to our guests. Looking forward to welcoming you again soon at FabHotels. Have a wonderful day!
Location is good.
Property is good. It is new. But it is run like lodge. Simple etiquette are missing. Staff is not properly trained. For tea only one spoon is given. Small bowl is not for keeping used tea bags etc. Simple train will improve them.
Room: Premium Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Thu Jun 26 15:58:11 IST 2025
Thank you for your honest feedback. We're glad you found the property good and appreciate your suggestions regarding service etiquette and staff training. Your concerns have been shared with the property team to enhance hospitality standards. *The issue has now been resolved.*
Great Stay at the Property
Location and amenities are good . Staff are polite and cooperative. East to locate property. Nearby to metro station.
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Mon Jul 07 14:00:59 IST 2025
Thank you for your kind feedback! We're glad you enjoyed the convenient location, amenities, and found the staff polite and cooperative. It's great to know the property was easy to locate and close to the metro station. We look forward to hosting you again!
Good Stay
Staff of the hotel was cooperative society far. I face a problem of bathroom chock-up. I bring it to notice to them. They quickly rectify the same. I gave 1 Star less, because my room wasn't clean nex day. When asked the room boy, he told that I didn't submitted my room keys to the counter. But when I checked in, they didn't told me to submit my room keys to the reception counter for cleaning purpose.
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune
Thank you for your detailed feedback. We're glad to hear the staff was cooperative and promptly resolved the bathroom issue. We apologize for the confusion regarding room cleaning—this should have been clearly communicated at check-in. Your comments have been noted and shared with the team to improve guest communication and overall experience. Looking forward to hosting you again!
Good Stay
good responsible staff, friendly behaviour. and lot better than other Fabhotel like Paradise etc.
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Mon Jul 21 16:54:33 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
stay was comfortable and satisfactory. only 500 ml water was provided throughout our stay per head. further water was chargeable. detal kit & shaving kit were not provided.
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Thu Jun 12 02:26:00 IST 2025
Thank you for your feedback. We're glad your stay was comfortable. We regret the inconvenience regarding water and amenities and will work to improve. Your input is truly appreciated.
The ambiance was very good and the amenities was very good
very good experience I get a crmery good amenities and water also was good and all three way of talking to he and the wY of talking vas very good
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Fri Jun 06 03:10:49 IST 2025
Thank you for your feedback! We're glad to hear you had a very good experience and appreciated the amenities, water quality, and the polite behavior of our team. Your kind words mean a lot to us, and we hope to welcome you back soon for another great stay!
good
Room was small for two, other things was ok. Checkout 11AM is very uncomfortable. Cleanness was good
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune
Thank you for your feedback! We’re glad you appreciated the cleanliness. We understand your concern about the room size and checkout timing — your input helps us improve. We hope to serve you better on your next visit.
recommended stay
nice stay...nice property ☺️😊 neat & clean rooms , staff behaviour is really good & helpful 😌☺️ connectivity is good
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Fri May 16 11:40:33 IST 2025
Thank you for your kind words and for choosing FabHotels! We're delighted to hear that you enjoyed a pleasant stay and appreciated our clean rooms, helpful staff, and convenient location. Your feedback motivates us to keep delivering great experiences to our guests. We look forward to welcoming you again soon!
Poor Stay
property facilities and services are very poor..
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Tue May 13 15:56:46 IST 2025
We apologize for the disappointing experience. The poor facilities and services you encountered are not up to our standards. Your feedback has been shared with the concerned team for immediate review and improvement.
Cheating in size of rooms offered to guests
Cheating in room size. Very small and congested . Pics and actual rooms are completely different. Promised 150 sq feet rooms bt it was actually of around 75 sq feet. Had to change by paying extra amount of Rs 2500/- for five days.
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune
We regret the inconvenience caused during your stay. The discrepancy in room size and images is being looked into on priority. We’ve also noted your concern regarding the additional payment and have escalated it to the relevant team for corrective action.
good stay
Good experience and good service . Food is not there you have to order it rest you can have a peaceful stay
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Mon Jul 21 16:54:31 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Terrible Stay
the stay was terrible ,i recomend that no one should take this hotel.They provide shitty service and they charge for breakfast but they don't provide anything,all stale food.Avoid this hotel
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Tue May 06 16:33:07 IST 2025
We're extremely sorry to hear about your disappointing experience. Your feedback regarding the service quality and stale breakfast is deeply concerning and has been noted for urgent review. This does not align with the standards we aim to uphold.
very small rooms
Rooms were too small as compared to pricing. Hotel is very expensive in that sense. Otherwise hospitality was good
Room: Deluxe Room
Excellent Stay
The hotel was spotless and the staff incredibly welcoming. The location was perfect for exploring the city, and the room had all the comforts I needed for a great stay.
Room: Deluxe Room
FabHotel Prime Shourya Residency - Nr. Chandani Chowk,Pune has replied on Mon Jul 21 16:54:28 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
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