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Palanpur Gam, Surat
27 Ratings, 14 Reviews
Last 10 Customer Ratings (Latest First)
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Good Stay
Very convenient for work travel. Everything was smooth, right from check-in to check-out. Good hotel for short stays. Clean and comfortable room.
Room: Deluxe Room
Very convenientLocation
Excellent budget-friendly hotel with top-notch service. Clean bathrooms, fresh linens, and a seamless check-in experience. Location is safe and accessible
Room: Deluxe Room
Excellent Stay
The property felt safe and well-maintained. Daily housekeeping was prompt and non-intrusive. Everything was smooth, right from check-in to check-out. Great for quick overnight visits
Room: Deluxe Room
Excellent Stay
Wi-Fi speed was decent for work calls. Hot water was available at all times. Local commute was super easy from the hotel. Would surely stay here again next time.
Room: Deluxe Room
Good Stay
The worst experience at this hotel , The room was very smoky with cigarette smelling . The washroom was very dirty, The water bottle provided by them was previously used once! Pathetic experience, not recommended for anyone
Room: Deluxe Room
FabExpress Solitaire - Inside Solitaire Business Plaza has replied on Thu Sep 04 04:07:11 IST 2025
We sincerely regret the unpleasant experience you faced during your stay. This is not the standard of service and hygiene we strive to provide. Your concerns regarding room freshness, washroom cleanliness, and water service are taken very seriously, and we’ve already shared them with the property team for immediate corrective action. We deeply apologize for the inconvenience caused and assure you that such lapses will not be repeated.
Excellent Stay
the hotel rooms size was awesome and hotel staff it was amazing🤩🤩👍👍👍
Room: Deluxe Room
Excellent Stay
the hotel rooms size very comfortable and nice rooms service it was amazing🤩🤩🤩
Room: Deluxe Room
Average Stay
It was only for a night stay during an event. The rooms were average which I don't mind. However, the sleep quality was not good enough. The staff was cooperative.
Room: Deluxe Room
Poor Stay
The hotel has no clear room, no electricity in washrooms, heater not working and hotel is not clean. Fone
Room: Deluxe Room
FabExpress Solitaire - Inside Solitaire Business Plaza has replied on Wed Mar 26 12:30:25 IST 2025
Regret to hear about your experience. Cleanliness and maintenance are top priorities, and your concerns have been noted for immediate attention. We’ll work on improvements to ensure a better stay .
Terrible Stay
First lift was not working and hotel situated at 3rd floor, room was not cleaned, bed sheets were old and with stains no package drinking water athroom door can’t be locked, no hot water consistently not justifiable for prize
Room: Deluxe Room
FabExpress Solitaire - Inside Solitaire Business Plaza has replied on Sat Aug 03 16:03:00 IST 2024
Hi Premjeet, thank you for sharing your feedback with us. We are truly sorry for the challenges you encountered during your stay. Your insights are invaluable for us to enhance our services. If you could kindly provide more specifics about your visit, it would greatly aid us in addressing the issues you encountered. Please feel free to share your experience at our hotel by reaching out to us. Best Regards, FabHotels
Strongly recommend
Good stay option in surat for couples and family very good location spacious rooms neat and clean property good for stay strongly recommend
Room: Deluxe Room
FabExpress Solitaire - Inside Solitaire Business Plaza has replied on Thu Jul 04 23:32:00 IST 2024
Hi Manthan, we are grateful for your 5-star rating and your recommendation for our property in Surat. Your feedback motivates us to continue providing exceptional service. It's fantastic to hear that you enjoyed our convenient location and spacious, clean rooms. Thank you for your support, and we look forward to welcoming you back for another memorable stay. Best Regards, FabHotels
Very good hotel strongly recommended
Very nice hotel good for family and friends neat and clean spacious rooms co operative dtaff easy check in good location
Room: Deluxe Room
FabExpress Solitaire - Inside Solitaire Business Plaza has replied on Thu Jul 04 23:32:01 IST 2024
Hi Manthan, thank you for your kind review. We truly appreciate your 5-star rating and positive feedback! It's delightful to hear that you had a wonderful experience at our hotel. Your comments about the spacious and clean rooms, helpful staff, smooth check-in process, and convenient location mean a lot to us. We eagerly await your next visit for another exceptional stay! Best Regards, FabHotels
Excellent Stay
soloI stayed at hotel during my bike trip, i found hotel solitaire to be very clean and nice supportive staff. Food to be ordered via swiggy or zomato
Room: Deluxe Room
FabExpress Solitaire - Inside Solitaire Business Plaza has replied on Tue May 14 01:46:01 IST 2024
Hi Nagrajan, thank you for sharing your excellent experience during your bike trip. We appreciate your kind words about the cleanliness and supportive staff. Looking forward to your next visit! Best Regards, FabHotels
Worst experience ever
The worst service i had ever. First of all they were giving me different room than my booking when I asked them they said there is extra charge for other one i told them i will talk to makemytrip and then they gave me original room. The location was good but it was so dirty. Elevator and stairs are not even cleaned and both are sticking. Room service is so bad they never cleaned our room in 3 days Room was not cleaned when we check in Highly Not recommended this hotel❌
Room: Deluxe Room
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