Subject: Feedback – room service n food Facilities at Eco Stay, T Nagar (Needs Improvement)
Dear Team,
I recently stayed at Eco Stay, T Nagar, and while the room was okay and clean, many of the facilities mentioned at the time of booking were not available.
There was no food service, and with a small child, this was a major problem. It would have been much better if the hotel offered at least basic meals or had tie-ups with nearby restaurants, like Marina Residency in Kochi, where they connect you to nearby hotels or provide phone numbers to order food easily.
I strongly recommend that Eco Stay consider improving guest experience by:
Providing food or at least breakfast on-site
Partnering with nearby restaurants and providing a menu with contact numbers
Having a small in-house shop or access to essential items for families
The stay would have been much smoother if such services were available. Kindly consider this feedback seriously for future improvements.
Best regards,
Booking id M06HL26I******7