it's pathetic experience we had in Doon Vista. Rooms are terribly smelly, untidy, unhygienic. Staff, specially the lady at the reception is totally unprofessional and ill mannered, she doesn't know hiw to talk to the customer, when I entered in the room it was in very bad condition, mirrors were dusty, washroom was smelly, blanket was smelly and dirty, we were supposed to check in at 12 but we got late and reached hotel at 5pm, when we asked about untidyness the lady at reception replied that before 15 minutes guests have checked out from the same room, so the room was not ready and she moved us in that untidy room and she even couldn't explain that when we were supposed to check in at 12 then why the room was still not ready for us when it's already 5pm, don't ever stay here, it's really waste of money and also mood spoiler for Mussoorie trip