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Review Of DLS Kapoor Resort0123401234

Hadimba Temple Rd, Manali | 8 minutes walk to Hidimba Devi Temple

    User Rating & Reviews

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    • couple
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    4.2
    Very Good

    335 Ratings, 215 Reviews

    excellent
    56%
    very good
    26%
    average
    9%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 3
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness4.3
    • Room4.2
    • Food3.9
    • Hospitality4.3
    • Value For Money4.2
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    Reviews Summary

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    This property offers a delightful stay with its stunning location near Hadimba Temple and Mall Road, making it perfect for sightseeing. Guests rave about the friendly and helpful staff, along with delicious meals that cater to various tastes. Rooms are clean and cozy, providing a comfortable ambiance. With great service and reasonable pricing, it's an ideal choice for families and couples. While some noted slow room service, the overall experience is positive and enjoyable.

    Sort by:

    Positive first
    5.0

    You can take this hotel

    ajay.family

    Experience is good as they are polite and. helping in nature. Food Personl behaviour washroom are clea Experience is good as they are polite and. helping in nature. Food Personl behaviour washroom are clean

    Travel Month: Jul 2025

    Room: Deluxe Room

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    DLS Kapoor Resort has replied on Tue Jul 15 13:02:11 IST 2025

    Dear Ajay It sounds like you had a very positive experience! We're delighted to hear that our staff were polite and helpful. We also appreciate your feedback on the food and that you found our washrooms clean. Providing excellent service and a comfortable environment are our top priorities, and your comments affirm that we're meeting those goals. We look forward to welcoming you back again soon!

    5.0

    Excellent Stay

    salman a.family with 1 kid

    Very good experience location is also very beautiful mountain view from window...staff is very polite ...they give checkin at 6 am

    Travel Month: Jun 2025

    Room: Super Deluxe Room

    DLS Kapoor Resort has replied on Thu Jul 03 17:45:19 IST 2025

    Dear Guest We are absolutely thrilled to hear you had a very good experience at our hotel! It brings us immense joy to know you appreciated our beautiful mountain views from your window and found our staff very polite. We understand the importance of a smooth arrival, and we're glad we could accommodate your 6 AM check-in. It was a pleasure having you, and we hope to welcome you back soon for another wonderful stay!

    5.0

    good experience

    salman a.family with 1 kid

    good staff and nice rooms ...overall good experience...even they have checkin at 6 am very nicely behave staff members

    Travel Month: Jun 2025

    Room: Super Deluxe Room

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    DLS Kapoor Resort has replied on Thu Jul 17 17:30:31 IST 2025

    Dear Salman Ahmed Thank you so much for your kind words! We're thrilled to hear you had an overall good experience with us. We truly value your feedback and look forward to welcoming you back to our hotel on your next visit!

    5.0

    Excellent Stay

    family with 2 kids

    Dls kapoor is a best hotel in old manali.room service,food , cleanness and staff behaviour were excellent.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room

    DLS Kapoor Resort has replied on Thu Jul 03 17:52:12 IST 2025

    Thank you so much for your wonderful feedback! We are delighted to hear that you consider DLS Kapoor the best hotel in Old Manali. It gives us immense pleasure to know that you found our room service, food, cleanliness, and staff behavior excellent. We strive to provide an exceptional experience for all our guests, and your comments affirm that we are succeeding. We look forward to welcoming you back to DLS Kapoor on your next visit to Old Manali!

    5.0

    Excellent Stay

    bipin s.family

    Dls kapoor is a best hotel to stay in manali. Room service, food, cleanness was excellent and room service also.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room

    DLS Kapoor Resort has replied on Fri Jul 04 16:23:17 IST 2025

    Dear Bipin Singh That's absolutely wonderful to hear! We are thrilled to receive such positive feedback about DLS Kapoor Hotel in Manali.

    5.0

    Very Good

    narayan s.couple

    Located near Hidimba Devi Temple and Also Mall Road with approx distance 1 km, walkable. Food was good specially Tea👌. Room was clean and well maintained with mountain view from the window. Staff were very helpful. Overall a very good stay.

    Travel Month: May 2025 (3-Night Stay)

    Room: Super Deluxe Room

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    DLS Kapoor Resort

    Dear Narayan Safi It's fantastic to know that our location near Hadimba Devi Temple and within walking distance of Mall Road was convenient for you. We aim to offer both accessibility to key attractions and a peaceful retreat. . We're also thrilled that you enjoyed our food, especially the tea – that's a lovely compliment! Hearing that your room was clean, well-maintained, and offered a mountain view truly makes our day.

    4.0

    Review

    gaurang c.family

    Great experience and good service. Staff was helpful and food was delicious. The hotel had great locality.

    Travel Month: Apr 2025

    Room: Deluxe Room

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    DLS Kapoor Resort has replied on Fri Jul 04 17:29:45 IST 2025

    Dear Gaurang Chhangani Thank you so much for taking the time to share such a comprehensive and glowing review. Your feedback is incredibly valuable and motivates our entire team to continue delivering excellent service. We hope to have the pleasure of welcoming you back for another very good stay whenever your travels bring you to Manali again!

    5.0

    Excellent Stay

    d p.family with 1 kid

    Position is very good. From the room we have seen ice peak mountains. Rooms are neat and clean. The restaurant is good. Staffs are very helpful.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Super Deluxe Room

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    DLS Kapoor Resort

    Dear Sir That's absolutely fantastic to hear! We're thrilled that you had such a wonderful stay with us. We're so glad our prime location stood out and that you enjoyed the breathtaking views of the ice-capped mountains from your room – that's truly a special part of the experience we love to offer. It's also wonderful to know that you found your room neat and clean, and that you were pleased with our restaurant. Most importantly, we're delighted to hear that our staff were very helpful. Our team works hard to ensure every guest feels welcomed and well-cared for.

    5.0

    Nice stay

    ankit l.loyalty-iconcouple

    Clean stay with good food. The location is nearby to market place and hadimba temple. Its good for family and couple both

    Travel Month: Dec 2024

    Room: Deluxe Room

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    DLS Kapoor Resort has replied on Thu Jul 17 17:45:45 IST 2025

    Dear Ankit Lakhwani Thank you so much for your kind words! We are absolutely delighted to hear that you had a clean stay and enjoyed our good food. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back again soon for another enjoyable experience!

    5.0

    Excellent Stay

    swati y.

    Good and quite place. Delicious tasty food. All 3 meals are just awesome bathroom is clean and geyser also works very fine

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Super Deluxe Room

    DLS Kapoor Resort has replied on Sat Jul 26 12:23:24 IST 2025

    Dear Swati yadav It sounds like you had a truly wonderful stay with us! We're absolutely delighted to hear that you found our establishment to be a good and quite place. look forward to welcoming you back for another experience soon .

    5.0

    Excellent Stay

    vipin v.family

    Excellent stay, good service and friendly staff. Neat and tidy rooms with everything up to the mark.

    Travel Month: Dec 2024

    Room: Deluxe Room

    DLS Kapoor Resort has replied on Sat Jul 26 12:26:39 IST 2025

    Dear Vipin Verma Thank you for taking the time to share your positive experience. We truly appreciate your kind words and welcome you back to Dls for another outstanding visit .

    5.0

    Excellent Stay

    omkar m.

    Nice hotel near by walking distance from mall road and near by hadimba temple. Food taste is also good. You can order any food from there kitchen.

    Travel Month: Nov 2024 (5-Night Stay)

    Room: Deluxe Room

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    DLS Kapoor Resort has replied on Mon Jul 28 16:48:45 IST 2025

    Dear Omkar Mahadik We're thrilled you highlighted our convenient location, being within walking distance of Mall Road and Hadimba Temple. We're equally delighted that you enjoyed the food taste and found our kitchen service accommodating. Our team works hard to ensure delicious meals for our guests. Your feedback truly means a lot to us, and we look forward to hosting you again on your next visit

    5.0

    very nice expe

    sidharth v.couple

    we had a very pleasant stay here. The place where the hotel stays is near to the temple hadimba and does have a very good location for travelling and for travellers. The food provided is also very nice from the hotel. The staffs are also very friendly.

    Travel Month: Nov 2024

    Room: Deluxe Room

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    DLS Kapoor Resort has replied on Mon Jul 28 16:55:12 IST 2025

    Dear Sidharth V P Thank you for your fantastic review . We're especially happy that our location, being so close to Hadimba Temple, was convenient for your travels. It's also wonderful to know that you enjoyed the food provided and found our staff to be very friendly. Your positive feedback means a lot to our entire team. We look forward to seeing you again on your next visit .

    4.0

    Nice place to stay

    rishav k.couple

    Nice place and good food. Staff behavior is also good. Very near to all visiting location such as hidimba temple and mall road.

    Travel Month: Jul 2024 (5-Night Stay)

    Room: Super Deluxe Room

    DLS Kapoor Resort has replied on Fri Aug 16 12:01:28 IST 2024

    We Are Thrilled that You Are Satisfied with our service. your feedback is appreciated, and we Hope to be help again soon!

    2.0

    Poor Stay

    rajesh.loyalty-iconfamily

    The reception chep was not supportive, towel not available in the washroom, repeatedly called to refile tea items, morning breakfast was average

    Travel Month: Jun 2024

    Room: Deluxe Room

    DLS Kapoor Resort has replied on Tue Jul 16 12:01:06 IST 2024

    “Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.✨🌏

    2.0

    Candid feedback

    rajeev m.loyalty-iconfamily

    Not good as value for money was zero. They provide room breakfast which i took in per night! also breakfast taste and quality wasn’t good almost same menu every day. There was power cut and during that time no light and not even fan so one night we had to awake which was pathetic as we were very tired. Not recommend to stay in this hotel at all.

    Travel Month: Jun 2024 (4-Night Stay)

    Room: Deluxe Room

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    DLS Kapoor Resort has replied on Tue Jul 16 12:04:47 IST 2024

    We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

    1.0

    Disappointing Experience Due to Staff missbehaviour

    gaurav b.family

    I stayed at Kapoor Resorts Manali By DLS Hotels from 21st june to 24th june 2024. our trip was marred by an incident involving the hotel staff. On 23th june, at 12:15 PM, .The guy misbehaved with female and when she shouted then he said, "Sorry! It was by mistake in very casual manner" It was not showing the apology and this is done intentionally. After reporting to higher management they did not took any strict action against the staff member . This behaviour was unacceptable and made our group, particularly the women, feel uncomfortable and unsafe. Despite reporting the incident to the management, the response was unsatisfactory. I expected a higher standard of professionalism and respect from a reputed hotel like Kapoor Resorts Manali By DLS Hotels. This experience overshadowed what could have been a pleasant stay. We have asked for video recording of misbehaving done at the reception gate then they were making excuse and I hope the hotel takes this feedback seriously and provides better training for their staff to handle guests with the respect and courtesy they deserve.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Super Deluxe Room

    DLS Kapoor Resort has replied on Tue Jul 16 12:05:33 IST 2024

    We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

    5.0

    Excellent Stay

    shailesh.family

    Hotel is very good and children friendly staffs. Food is also very tasty. Hotel is very clean. Must recommend

    Travel Month: Jun 2024

    Room: Deluxe Room

    DLS Kapoor Resort has replied on Tue Jul 16 12:05:50 IST 2024

    “Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.✨🌏

    5.0

    Excellent Stay

    divyang p.

    Support staff is very good. Rooms are excellent and really appreciate the stay over there.

    Travel Month: Jun 2024

    Room: Deluxe Room

    DLS Kapoor Resort has replied on Tue Jul 16 12:09:39 IST 2024

    “Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.✨🌏

    4.0

    👍 good

    haider a.loyalty-iconfamily

    2 day ...vary good ...nice room ..parking.

    Travel Month: Apr 2024

    Room: Deluxe Room

    DLS Kapoor Resort has replied on Tue Jul 16 12:12:42 IST 2024

    “Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.✨🌏

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