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You are booking hotel for more than 30 days
Mussoorie, Mussoorie | 3.7 km drive to Mall Road
922 Ratings, 598 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts stunning valley views and spacious rooms, making it a beautiful location for a peaceful getaway. Guests appreciate the helpful and friendly staff, with many highlighting the delicious food. However, the property is somewhat remote, about 5 km from Mall Road, which can be an inconvenience. Some consistency issues in service and room maintenance have been raised, with complaints about slow service and cleanliness in certain areas. Overall, it's a quaint spot with scenic charm.
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hotel experience
experience is good and food is good. . . . . .
Room: Premium Room with Balcony
DLS Highland resort and Spa has replied on Tue Sep 02 13:09:16 IST 2025
Thank you so much, Gaganpreet, for the wonderful 5-star review! We're so glad you had a good experience and enjoyed the food. We look forward to welcoming you back again soon.
Poor Stay
Property is very shabb, Rooms are not clean at all. I paid for two rooms and it was totally waste.Not worth it at all Food is pathetic and their service is very poor as we waited for an hour for food Location wise- extremely down hill. I will recommend not to book this property and look for another option if you want to enjoy your stay.
Room: Premium Room with Balcony
DLS Highland resort and Spa
We are truly sorry to hear that your stay with us was so disappointing. Please accept our sincerest apologies. We understand your frustration, and we're very sorry that we failed to meet your expectations. We know this experience has left a poor impression, and we would like to make things right. Please contact us directly at your convenience so we can discuss this further. Thank yo for bringing this to our attention.
Excellent Stay
The vibe is cozy and the hotel is located in a beautiful location.
Room: Deluxe Room (Non View)
DLS Highland resort and Spa has replied on Fri Aug 22 16:44:21 IST 2025
Dear Pranay, Thank you for your wonderful review! We are so happy to hear that you had an "Excellent Stay" and that you enjoyed the cozy vibe and beautiful location of our hotel.
Excellent Stay
I had a great stay at this hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the location was very convenient. I would definitely stay here again
Room: Deluxe Room (Non View)
DLS Highland resort and Spa has replied on Thu Aug 21 11:56:50 IST 2025
Dear Pranay, Thank you for your wonderful review! We're so glad you had a great stay and found the rooms clean, the staff friendly, and the location convenient. We look forward to welcoming you back again soon!
Excellent Stay
overall best stay ,staff was cooperative and property was awesome rest only kitchen and buffet staff was average..
Room: Luxury Valley View Room with Balcony
DLS Highland resort and Spa has replied on Thu Aug 21 12:44:54 IST 2025
Thank you for your fantastic 5-star review! We're so glad you had an "overall best stay" and found our staff cooperative and the property awesome. We hope to have the pleasure of welcoming you back again soon.
Service is Good Cooperative Staff Nice View from Balcony
Service is Good Cooperative Staff Nice View from Balcony Nice & Amazing Stay
Room: Premium Room with Balcony
DLS Highland resort and Spa has replied on Wed Aug 27 12:33:55 IST 2025
Dear Nikhil Pandey, Thank you for your fantastic 5-star review! We're delighted to hear that you had a "nice & amazing stay" with us. Your feedback means a lot to our team, and we look forward to welcoming you back on your next visit!
best hotel in mussoorie
Staff is very corporative ...full helpful nd softly spoken staff ..food is also very taste
Room: Deluxe Room (Non View)
DLS Highland resort and Spa has replied on Wed Aug 27 12:35:46 IST 2025
Dear Saksham Dumra, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you consider us the "best hotel in Mussoorie." It was a pleasure having you with us, and we look forward to welcoming you back to DLS Hotel Highland in the future!
Excellent Stay
nice hotel and staff sarvice good food was good and excellent amenities in rooms
Room: Deluxe Room (Non View)
DLS Highland resort and Spa has replied on Wed Aug 27 12:37:37 IST 2025
Dear Manoj, Thank you for your fantastic Review it's wonderful to know that you enjoyed the hotel and found our staff service to be good. Your feedback is truly appreciated, and we look forward to welcoming you back again soon.
Stay and Service
Great stay, service and views. Recommended for awesome experience. Staff and service are also great
Room: Premium Room with Balcony
DLS Highland resort and Spa has replied on Sat Aug 30 12:29:02 IST 2025
Thanks for the wonderful review, Jai Shankar Prasad! We're so glad you enjoyed your stay with us and that you appreciated the service and views. It was a pleasure having you, and we hope to welcome you back again soon!
Very good stay experience
It was a very pleasant experience staying at the hotel. The atmosphere was very good. The staff was friendly and obliged with all our requests.
Room: Premium Room with Balcony
DLS Highland resort and Spa
Thank you for your fantastic review, Kishore Chand! We're so happy to hear you had a pleasant experience with us. It's great to know that you enjoyed the atmosphere and that our team was able to assist with all of your requests. We look forward to welcoming you back again on your next visit!
Terrible Stay
unclean, rooms are dirty, left a day early, booking through make my trip hotels is very dangerous. not worth half the rate I paid, also left early next morning. the staff was good, thos hotel needs major work or a shut down
Room: Luxury Valley View Room with Balcony
DLS Highland resort and Spa has replied on Fri Aug 15 16:47:48 IST 2025
Dear Vivek Rao, We've reviewed your feedback and would like to clarify that our records show you checked out due to bad weather, with no issues reported regarding cleanliness. We strive to provide excellent service and facilities.
good
very good and very nice stay.
Room: Deluxe Room (Non View)|Luxury Valley View Room with Balcony
DLS Highland resort and Spa has replied on Thu Aug 07 10:11:04 IST 2025
Thank you, Priyanshu Patel! We're thrilled to hear you had a very good and nice stay. We appreciate you taking the time to share your feedback.
Good Hotel to Stay in Mussoorie . we stay for 2 Nights .
Stay was good . Food was ok . Room was clean and washroom also . .
Room: Premium Room with Balcony
DLS Highland resort and Spa has replied on Thu Aug 07 10:12:23 IST 2025
Thank you, Dhairya Agrawal, for your review. We're happy to hear you had a good stay and that you found the room and washroom clean. We've noted your feedback regarding the food and will share it with our team. We hope to welcome you back again soon.
Excellent Stay
I recently had the pleasure of staying at dls hotels, and i must say, it was truly an unforgettable experience. From the moment i stepped into the hotel, i was impressed by the warm welcome and exceptional service provided by the staff. The rooms were impeccably designed, offering breathtaking views that left me speechless. The attention to detail and luxurious amenities made my stay truly comfortable and relaxing. Whether you're looking for a romantic getaway or a business trip, dls hotels has got you covered. The service at dls hotels was top-notch. The staff were friendly, attentive, and went above and beyond to ensure my needs were met. From check-in to check-out, everything was seamless and efficient. What truly stood out was the hotel's commitment to providing an exceptional experience. From the beautifully landscaped gardens to the delicious dining options, every aspect of my stay was carefully curated to exceed my expectations. I would highly recommend dls hotels to anyone looking for a luxurious and memorable stay. The combination of stunning views, comfortable rooms, and exceptional service makes it a must-visit destination. - breathtaking views - luxurious rooms - exceptional service - beautifully landscaped gardens - delicious dining options
Room: Deluxe Room (Non View)
DLS Highland resort and Spa has replied on Sat Aug 30 12:35:37 IST 2025
Thank you so much for your incredibly detailed and glowing review, Prashant Kapoor! We are absolutely thrilled to hear that you had such an "unforgettable experience" at our hotel. It's wonderful to know that you appreciated the warm welcome, our team's exceptional service, the beautiful views, and the luxurious amenities. We truly strive to create a seamless and comfortable experience for every guest, and your kind words confirm that we're succeeding. We're especially happy that you highlighted our beautifully landscaped gardens and delicious dining options. We can't wait to welcome you back for another memorable stay!
Average Stay
It was good experience. The food was amazing. I had some issue with the cleanliness but overall it was good
Room: Premium Room with Balcony
DLS Highland resort and Spa has replied on Thu Aug 07 10:50:16 IST 2025
Thank you, Shailin Kaur, for your feedback. We're glad to hear you had a good experience and enjoyed our food. We apologize for the issues with cleanliness and will address them with our housekeeping team immediately. We hope to have the opportunity to provide you with a perfect stay in the future.
excellent place to live
Beautiful ambience the location plus the staff everything was way to comforting and safe loved the place
Room: Premium Room with Balcony
DLS Highland resort and Spa has replied on Thu Aug 07 10:52:05 IST 2025
Thank you, Dr. Vishal Johari, for the excellent review! We're so happy to hear that you loved the beautiful ambiance, location, and that our staff made you feel so comfortable and safe. We appreciate your kind words and look forward to welcoming you back soon.
Stay is very nice
Stay is very nice staff is very polite. Food is also very very nice. Services are also good
Room: Luxury Valley View Room with Balcony
DLS Highland resort and Spa has replied on Thu Aug 07 11:19:24 IST 2025
Thank you, Ashish Saxena, for the wonderful review! We're so glad you had a very nice stay and enjoyed the food and services. We'll be sure to pass on your kind words to our staff. We hope to see you again soon!
Excellent Stay
I have had a good experience overall here the view and all the accommodation were good the hotel staff very nice to us overall it’s was a good experience
Room: Premium Room with Balcony
DLS Highland resort and Spa has replied on Thu Aug 07 17:17:31 IST 2025
Thank you, Ronit Baruah, for the excellent review! We're delighted to hear you had a good experience and enjoyed the views and accommodations. We'll be sure to pass on your kind words to our staff. We hope to welcome you back again soon.
Excellent Stay
It was great experience here food was delicious and staff is cooperative
Room: Deluxe Room (Non View)
DLS Highland resort and Spa has replied on Thu Aug 07 17:18:25 IST 2025
Thank you, Rishav Garg, for the excellent review! We're so glad you had a great experience and enjoyed our delicious food and cooperative staff. We hope to welcome you back again soon.
Excellent Stay
it was good experience food was good view from hotel was also good ..... it was good experience food was good view from hotel was also good .....
Room: Premium Room with Balcony
DLS Highland resort and Spa has replied on Thu Aug 07 17:19:16 IST 2025
Thank you, Ankush Maggu, for the excellent review! We're thrilled to hear you had a good experience and enjoyed the food and the view from the hotel. We hope to see you again soon.
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