Feedback:
The room stay was not up to the mark. The room was not cleaned properly, and the beds provided did not match the booking description. While booking, it was mentioned that the room includes two king-sized beds, but upon arrival, they turned out to be double beds with limited space in the room.
Additionally, after completing the booking through MakeMyTrip, I received a booking confirmation PDF that clearly mentioned the availability of an extra bed. Initially, the hotel staff refused to provide it, but after I showed them the booking document, they finally agreed.
I had booked the room for 5 adults and 1 child, but the space was only suitable for about 4 adults, making the stay quite congested and uncomfortable. Overall, the experience did not meet the expectations set during booking.
Deepika Comforts has replied on Thu Oct 09 01:50:55 IST 2025
Dear Mr. Arun,
Thanks for staying with us
Please read the description carefully before writing reviews. Our description says , " Two King Beds" which can accommodate a maximum of 4 adults, plus we can provide one mattress which means 5 is the MAXIMUM LIMIT including 1 kid.
Ideally, your request should have been denied and you must have been asked to book 2 rooms.
Despite CLEARLY MENTIONING THIS IN OUR DESCRIPTION THAT NOT MORE THAN 4 ADULTS PER ROOM PLUS ONE EXTRA MATRESS CAN BE PROVIDED ON REQUEST FOR A CHILD, WE WERE KIND ENOUGH TO ALLOW 6 PEOPLE IN A ROOM , WHICH NO OTHER LODGE ALLOWS.
PLEASE REMEMBER YOU DID NOT BOOK A VILLA , BUT A SINGLE ROOM AND NO SINGLE ROOM CAN ACCOMMODATE SIX PEOPLE WITH AMPLE SPACE LIKE A VILLA.
WE URGE OUR CUSTOMERS TO RESPECT THE BASIC NORMS. WE ARE RUNNING A LODGE AND OUR RATES REFLECT THE SAME. IF CUSTOMERS EXPECT A VILLA AT THE COST OF A SINGLE ROOM IN A LODGE THEN ALL THE BEST IN YOUR SEARCH