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You are booking hotel for more than 30 days

Review Of Crescent Crest

Sriperumbudur, Chennai | 33.2 km from city centre

    User Rating & Reviews

    • everyone
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    3.6
    Very Good

    185 Ratings, 89 Reviews

    excellent
    25%
    very good
    34%
    average
    23%
    poor
    9%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 3
    • 3
    • 2
    • 2
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.5
    • Cleanliness3.8
    • Room4.0
    • Value For Money3.3
    • Food3.5
    • Security4.1
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    Reviews Summary

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    This property boasts easy access from the highway, making it convenient for travelers. Guests appreciated the complimentary breakfast, which received good remarks for its taste. The rooms are generally clean, and the staff is noted for their friendly and helpful demeanor. However, several reviews express concerns about poor maintenance, limited food options, and issues with hot water availability. Overall, it's viewed as a budget-friendly option but could benefit from improvements in service and facilities.

    Sort by:

    Positive first
    3.0

    Average Stay

    kannan s.group

    Hotel room air conditioning water fell down in the room itself also toilet cleanliness is not up to the mark

    Travel Month: Aug 2025

    Room: Deluxe

    Crescent Crest has replied on Sat Sep 06 13:50:07 IST 2025

    Dear Mr. Kannan Shanmugam, Thank you for sharing your feedback with us. We sincerely regret the inconvenience caused during your stay, especially regarding the air conditioning and toilet cleanliness. Please be assured that we have already taken corrective measures with our team to avoid such occurrences in the future. Your inputs are valuable to us, and we look forward to welcoming you again with a much-improved experience. Warm regards D Balasubramanian Corporate Sales Manager

    3.0

    Average Stay

    dhinakaran u.business

    The service not good the complementary breakfast was also not good. anyway we manage

    Travel Month: Aug 2025

    Room: Deluxe

    Crescent Crest has replied on Tue Aug 26 13:31:39 IST 2025

    Dear Mr. Dhinakaran, Thank you for sharing your review. We regret to know that our service and complimentary breakfast did not meet your expectations. Please be assured that your feedback has been shared with our team for immediate improvement. We truly appreciate your comments, as they help us enhance our guest experience, and we hope to welcome you again for a much better stay Warm regards D Balasubramanian Corporate Sales Manager

    2.0

    not worthy

    sharad k.solo

    no hygiene, no hot water,no restaurant, rooms not good, switch board issue, no marathi channel available

    Travel Month: Aug 2025

    Room: Deluxe

    Crescent Crest has replied on Tue Aug 26 13:29:42 IST 2025

    Dear Mr. Sharad Kadam, Thank you for taking the time to share your feedback. We sincerely regret the inconvenience you faced during your stay. Your comments regarding hygiene, hot water, restaurant facilities, room condition, and channel availability have been noted with utmost seriousness. We have already initiated corrective actions to improve our services and facilities. We value your input as it helps us serve our guests better, and we truly hope you will give us another opportunity to provide you with a much more comfortable experience in the future. Warm regards, D Balasubramanian Corporate Sales Manager

    5.0

    Good experience

    raghavendra k.business

    Good experience with make my trip and I recommend it to our team. Customer support helped for cancellation and refund.

    Travel Month: Jul 2025 (5-Night Stay)

    Room: Deluxe

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    Crescent Crest

    Dear Mr. Raghavendra, Thank you for sharing your experience. We’re happy to know that your booking through MakeMyTrip and their customer support worked out well for you. We also look forward to welcoming you again at our property for another comfortable stay. Warm regards, D Balasubramanian Corportae Sales Manager

    5.0

    lovely property for a short stay

    vinod n.solo

    Very neat property with all facilities inhouse. Good food. Good service. Prominent location and easy accessibility.

    Travel Month: Jun 2025

    Room: Deluxe

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    Crescent Crest

    Dear Mr. Vinod Nair, Thank you so much for your wonderful review! 😊 We’re so glad you enjoyed your stay and found everything comfortable—from our clean rooms to the food and service. Hope to welcome you again soon for another great experience! Warm regards - D Balasubramanian, Corporate Sales Manager

    5.0

    Best Hotel near sriperumbudur

    family

    The hotel is near to highway so access was too easy.They provided complimentary breakfast which was too good in taste.They provided complimentary dental kit, soap and shampoo and 3litre of mineral water.The room was also clean and staff was too friendly. The hotel is near to highway so access was too easy.They provided complimentary breakfast which was too good in taste.They provided complimentary dental kit, soap and shampoo and 3litre of mineral water.The room was also clean and staff was too friendly.

    Travel Month: Mar 2025

    Room: Deluxe

    Crescent Crest has replied on Mon Mar 10 09:04:44 IST 2025

    Dear Guest, Thank you for your 5-star review! We're glad you enjoyed our location, breakfast, amenities, and friendly service. Hope to welcome you again!

    2.0

    Not worth as per prices

    vijaykumar r.solo

    Food is not good as per prices, Rooms are cleam, but some but as per prices not, Wifi is too terrible, my mobile network is much faster than their wifi, no electricity backup. I dont recommend to comeback here again.

    Travel Month: Feb 2025

    Room: Deluxe

    Crescent Crest has replied on Fri Feb 28 18:43:33 IST 2025

    Dear Guest Sorry that your experience did not meet expectations. Your feedback on food, Wi-Fi has been noted. We appreciate your comments on cleanliness and hope to serve you better in the future.

    1.0

    Terrible Stay

    sachin t.loyalty-icon

    Not value for money property, non maintained rooms, dirty bedroll, curtains, spider webs in washrooms, water leakages in the hotel, all electric points damaged, lights not working,

    Travel Month: Dec 2024

    Room: Deluxe

    Crescent Crest has replied on Wed Dec 18 10:34:20 IST 2024

    Dear Guest, thank you for taking the time to share your feedback. We sincerely apologize for the disappointing experience you had during your stay with us. Your concerns regarding the condition of the rooms, cleanliness, and maintenance have been noted with the utmost seriousness. This is not the standard of service we aim to provide, and we deeply regret falling short of your expectations. Please be assured that immediate steps are being taken to address these issues, including thorough inspections and necessary repairs to improve our facilities and ensure such instances do not recur. We truly value your input as it helps us to improve. We would appreciate the opportunity to make it up to you in the future. Should you choose to stay with us again, please contact me directly and I will personally ensure your stay is nothing short of exceptional.

    1.0

    Terrible Stay

    devaraj g.loyalty-icon

    it is a sub standard property and no parking and unsafe to stay, we decided to drive to chennai instead of staying in this property, we have called the customer service for refund

    Travel Month: Nov 2024

    Room: Deluxe

    Crescent Crest has replied on Thu Jan 30 09:45:01 IST 2025

    Dear Guest, thank you for sharing your feedback. We regret that you chose not to stay with us and missed the opportunity to experience our hospitality. Our property is regularly maintained to ensure guest comfort and safety, including 24/7 CCTV surveillance in common areas. Regarding parking, we do our best to assist guests with suitable arrangements. We strive to provide a positive experience for all our guests and would have been happy to address any concerns during your visit. Should you choose to stay with us in the future, we look forward to welcoming you.

    5.0

    Excellent Stay

    mahesh s.loyalty-icon

    Good and comfortable!

    Travel Month: Nov 2024

    Room: Deluxe

    Crescent Crest has replied on Mon Nov 25 12:29:57 IST 2024

    Dear Guest, Thank you so much for your 5-star rating and kind words! 😊 We're delighted to know you had an excellent and comfortable stay with us. Your satisfaction is our top priority, and such feedback inspires our team to continue delivering the best experiences. We look forward to welcoming you back soon!

    1.0

    Terrible Stay

    jwala n.loyalty-icon

    Room maintenance is horrible. Commode couch was loose. No restaurant available. Very far away from chennai. Its actually on highway

    Travel Month: Nov 2024

    Room: Deluxe

    Crescent Crest has replied on Thu Nov 21 17:19:56 IST 2024

    Dear Guest, Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconveniences you faced during your visit. We take room maintenance very seriously, and your comment about the loose commode couch has been immediately addressed with our housekeeping team. Regarding the absence of a restaurant, we regret any inconvenience caused and are actively exploring options to enhance our dining facilities for our guests. As for the location, we are indeed situated on the highway to provide a peaceful retreat from the city's hustle, but we understand that it may not have met your expectations in terms of proximity. We value your input and are committed to improving our services. We hope to have the opportunity to serve you better in the future.

    2.0

    No hot water

    babu s.business

    Property location is okay, but no good restaurant near by. There is no hot water in this hotel. Breakfast is good. Overall experience is okay.

    Travel Month: Nov 2024

    Room: Deluxe

    Crescent Crest has replied on Fri Nov 15 09:51:23 IST 2024

    Dear Guest, Thank you for sharing your feedback with us. We're pleased to hear you enjoyed our breakfast and found the property location convenient. We’re sorry for any misunderstanding regarding hot water availability; our hotel does provide 24-hour hot water supply, and our team is always available to assist with any concerns. We hope to have the pleasure of welcoming you back for an even more comfortable stay in the future!

    3.0

    Stay was good need improvement, staff are good but bed was provided twins

    sunder s.solo

    Hotel is at chennai bangalore highway, rooms are maintained but need improvement, staff are good, all well

    Travel Month: Oct 2024

    Room: Deluxe

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    Crescent Crest has replied on Mon Oct 21 13:57:43 IST 2024

    Dear Guest, Thank you for your valuable feedback. We’re glad to hear that you had a good stay and appreciated our staff’s service. However, we regret that the twin bed arrangement didn’t meet your expectations, and we apologize for any inconvenience it may have caused. We always strive to improve, and your comments about the rooms are noted. We’re committed to making the necessary improvements to ensure an even better experience for our future guests. We look forward to welcoming you back soon and providing you with an enhanced stay!

    5.0

    Happy stay !

    seenivasan k.business

    Just meeting all my requirements. Toilet, bed and room are very clean. It easy to reach my business clients from this location.

    Travel Month: Sep 2024

    Room: Deluxe

    Crescent Crest has replied on Fri Sep 27 09:50:40 IST 2024

    Dear Guest, Thank you for your kind words! We are thrilled to hear that you had a happy stay and that our cleanliness and location met your expectations. Providing a clean and convenient environment is a top priority for us. We're glad it helped you easily reach your business clients as well. We look forward to welcoming you back soon!

    1.0

    Terrible Stay

    v r.loyalty-iconbusiness

    No hot water available at night time and also no hot water till morning 6:30 am. Food served in dinner is not cooked properly. Morning in breakfast very limited options are available and idly which i ordered was very hard to eat. Idly were as hard as rocks. Very terrible experience

    Travel Month: Aug 2024

    Room: Deluxe

    Crescent Crest has replied on Fri Aug 09 09:55:52 IST 2024

    Dear Guest, thank you for taking the time to share your feedback. We're truly sorry to hear about your recent experience at our hotel, and we sincerely apologize for the inconvenience you faced during your stay. Regarding the hot water issue, this is certainly not the standard we aim to provide. To my understanding both hot and cold water available round the clock. We will be looking into this matter immediately to ensure it does not happen again. Your comments about the dinner and breakfast options are also taken seriously, and we will be working closely with our kitchen team to address the quality and variety of food served. We understand how important it is for our guests to have a comfortable and pleasant experience, and it's disappointing to hear that we fell short during your visit. We hope you will give us another opportunity to serve you better in the future. Thank you again for your valuable feedback.

    1.0

    Don’t book please

    vinod g.loyalty-iconbusiness

    Worst property and seems like road side lodge. Please don’t book this property. photographs are not at actual

    Travel Month: Jul 2024

    Room: Deluxe

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    Crescent Crest has replied on Tue Jul 30 08:49:48 IST 2024

    Dear Guest, thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. At our hotel, we strive to provide a comfortable and enjoyable stay for all our guests. We apologize if the property did not meet your expectations. Please be assured that the photographs on our website accurately represent our facilities. We understand that expectations can vary, and we regret any disappointment you may have felt. We would appreciate the opportunity to discuss your concerns further. Please reach out to us directly so we can address any specific issues you encountered during your stay. Thank you for bringing this to our attention. We hope to have the chance to welcome you back and provide a better experience in the future.

    4.0

    Good Stay

    rohan g.loyalty-icongroup

    Pretty decent rooms with great beds, clean ac, linen, breakfast served in the room. Overall value for money. If you are staying here to go for madras race track then u need your own vehicle. The track is 10-12 minutes without traffic, and it crosses a toll.

    Travel Month: May 2024 (4-Night Stay)

    Room: Deluxe

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    Crescent Crest has replied on Wed May 22 11:40:25 IST 2024

    Dear Guest, thank you for your positive review! We're delighted to hear that you enjoyed our rooms, comfortable beds, and the cleanliness of our facilities. Its great to know that you found our breakfast service and overall value satisfactory. We appreciate your tip about the transportation to the Madras race track. Your insights are valuable for future guest planning their visits. We look forward to welcoming you back soon!

    4.0

    Good stay in the shriperebatur area.

    swapnil t.business

    Good place to stay. The staff is cooperative and polite. I have gone for official purposes and found this hotel overall good for a stay.

    Travel Month: Mar 2024 (9-Night Stay)

    Room: Deluxe

    Crescent Crest has replied on Fri Apr 05 09:27:57 IST 2024

    Dear Guest, thanks for your valuable rating and comments. Hope you had a great stay with us. Looking forward to welcoming you again!

    4.0

    It was good stay here in c resent crest hotel. Booking through our admin office, during business tour. Office colleague reference also helped as well

    sachin.business

    Booking through our admin office, during business tour. Office colleague reference also helped as well

    Travel Month: Mar 2024 (18-Night Stay)

    Room: Deluxe

    Crescent Crest has replied on Tue Mar 26 09:36:47 IST 2024

    Dear Guest, thanks for your valuable rating and comments. Hope you had a good stay with us. Looking forward to welcoming you again!

    1.0

    High cost for poor hotel

    maninder b.loyalty-iconbusiness

    Very poor hotel. The service was bad, rooms were not clean nor the blankets were clean. We had to struggle for anything and everything. It was a discomforting hotel

    Travel Month: Mar 2024 (4-Night Stay)

    Room: Deluxe

    Crescent Crest has replied on Tue Mar 26 10:21:01 IST 2024

    Dear Guest. at the outset let me regret your experience of staying with us. Your feedback has been noted and it was surprise to me to read your feedback and we @Crescent gives utmost importance to cleanliness and hygienic. Our motto is " Home Away from Home" . Anyways let me assure you that thorough investigation has started and we are taking the entire list of Housekeeping guys on that day including supervisor too. Thanks You for taking your time to give us your valuable feedback. Kindly treat this experience in isolation as Crescent always give importance to customer satisfaction. Sorry for the inconveniences. Please give us another chance to serve you better.

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