Guests report a distressing experience at this property, citing persistent issues with cleanliness, unhelpful staff, and unexpected extra charges upon check-in. Rooms are described as poorly maintained, with dirty bed linens, inadequate ventilation, and unclean bathrooms. The promised complimentary breakfast was notably missing, leading to disappointment. While some appreciated the location and reasonable rates, many suggest avoiding this property altogether due to its troubling condition and service shortcomings.