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Review Of Collection O Satguru House

Sector 38, Gurgaon | 6 minutes walk to SAS Tower , sector 38

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    3.5
    Very Good

    16 Ratings

    excellent
    44%
    very good
    25%
    average
    6%
    poor
    0%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 1
    • 1
    • 1
    • 5
    • 1
    • 4
    • 5
    • 4

    Rating Categories

    • Location3.7
    • Cleanliness3.6
    • Room3.9
    • Food1.0
    • Facilities3.9
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the convenient location, just 50 meters from Medanta, making it ideal for families visiting loved ones. The staff is generally helpful and friendly, and rooms are described as clean and comfortable, though there's criticism about cleanliness and hygiene not being up to mark. The property lacks a kitchen, which impacts breakfast options. Issues with air conditioning and limited service were mentioned as areas needing attention.

    1.0

    Such a bad experience

    sanjeev k.loyalty-iconcouple

    I'm already paid my hotel payment to make my trip by up i payment but hotel owner not provided me a room. He asked me for extra cash for my stay. Such a very bad experience with make my trip

    Travel Month: Jun 2022

    Room: Classic (2X)

    1.0

    Worst stay ever

    deepak k.loyalty-iconsolo

    Cleanliness, hygiene compromised. Please don't book breakfast, there is no kitchen. MakeMyTrip's worst experience.

    Travel Month: Nov 2019

    Room: Classic (2X)

    Collection O Satguru House has replied on Sat Nov 09 14:16:15 IST 2019

    Sorry for the discommode, Deepak. We understand that we re not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Ravi!

    5.0

    Just OK

    prashanth v.

    Not for family. Lift not working.

    Travel Month: Oct 2018

    Room: Classic Room

    1.0

    Not good, they don't have kitchen in the hotel

    aditya s.loyalty-icon

    Very bad, not good. They don't have kitchen in the hotel.
    Very poor service. Room was not cleaned as the previous customers, food was there the fridge which was smelling pathetic. Air conditioner remote was not working. Land lines was not working. Even tea and breakfast was also not on time. First day they told that they forgot to give breakfast. Very poor service.

    Travel Month: Sep 2018

    Room: Classic Room

    4.0

    Good Stay

    aadesh s.

    Hot water and no mineral water in room.

    Travel Month: Sep 2018

    Room: Classic Room

    5.0

    Good location

    mayank c.

    Hotel is located just 50 meters from the back entrance of Medanta. It is very convenient for the visiting families or friends of patient admitted in Medanta. Staff is pleasant and quite helpful, delivered complimentary breakfast to the room.

    Travel Month: Aug 2018

    Room: Classic Room

    4.0

    Food is not at all nice

    paramjit s.

    Please improve the quality of food and options to have good breakfast.

    Travel Month: Aug 2018

    Room: Classic Room

    5.0

    Good hotel

    achhar k.loyalty-icon

    Nice and clean rooms, comfortable stay.

    Travel Month: Aug 2018

    Room: Classic Room

    5.0

    Nice hotel

    akshay g.loyalty-icon

    Nice location, nice and clean rooms, good staff behavior.

    Travel Month: Jul 2018

    Room: Classic Room

    5.0

    Well

    amit g.

    Overall well and nice and clean rooms.

    Travel Month: Jul 2018

    Room: Classic Room

    3.0

    OYO sector 38, near Medanta hotel

    sartaj g.

    This hotel is good with nice people serving you, only thing which can be improved is quantity and options in breakfast.
    Overall the room was good except for the air conditioner not working. Hotel did not have vacant room or else they would had changed my room. Not much options available in breakfast and breakfast provided is not enough. One bread slice with omelette, comparing it with other hotels who provide better options and quantity is also enough.

    Travel Month: Jul 2018

    Room: Classic Room

    5.0

    Excellent Stay

    anudeep k.

    The stay was good, staff was good as well.
    It was overall a good experience. There was person called Jai Prakash who was very well behaved and cooperative.

    Travel Month: Jul 2018

    Room: Classic Room

    4.0

    Good Stay

    amit k.

    Balcony was good.

    Travel Month: Jul 2018

    Room: Classic Room

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