The property boasts a good location with accessible transport and spacious rooms. Guests appreciated the staff's politeness and the cleanliness of the rooms, along with some tasty food options. However, there are concerns regarding room service efficiency, complaints about bed bugs, and a noisy bar that affects family stays. Issues like dirty bathrooms, poor facilities, and additional charges have also been highlighted, leaving some guests feeling that the value for money isn’t quite up to the mark.