Guests have reported a range of issues at the property, including serious problems with room availability, cleanliness, and service. Many faced mismanagement with bookings, while others highlighted the unclean bedsheets and unhelpful staff. Despite some positive remarks about the location being prime and easily accessible, concerns over food hygiene and slow services have been noted. A few guests did mention commendable staff like Ashish, but overall, the property needs significant improvement in housekeeping and guest management.