Firstly, its not in manali, its in jagatsukh. There is limited to no connectivity to manali which is approx 20 kms from there. Secondly, the management's behavior is horrendous. They dont provide items upfront and upon request, take hours to honor (if at all they do. The manager literally got into a verbal spat when complained about the poor quality of services, at the hotel reception itself. Third, the breakfast was cold and tasteless. When i asked for bananas, they just sliced the unpeeled banana which was just wasted. Fourth, there were dead flies all over the room. Fifth, there was a score of monitor lizards in the lawns. Lastly, the staff was so irresponsible that upon check out they loaded my luggage on to another vehicle.