Chokhi Dhani Resort is a great experience. However, service is more like 3 star hotels than a 5 star. Our luggage was broken by the staff, but there was only a courtesy, sorry. There was no tea served at buffet to us despite 4 reminders to the staff. I was promised a cake for my wife's birthday. However, it was never sent to us. I ended up driving out 15 kms to buy one but was not allowed to bring it inside. Then again after an argument of half hour i was allowed to bring my own cake inside. So all in all place is nice but service is terrible