The property seems to have faced significant cleanliness issues, with multiple guests reporting dirty rooms, cockroaches, and unmaintained bathrooms. Guests have also highlighted poor customer service, unprofessional staff behavior, and unexpected extra charges. Complaints regarding non-functional amenities like AC, hot water, and televisions were common. While some guests praised the responsiveness of a few staff members and the convenient location, the overall sentiment leans towards a lack of maintenance and unsatisfactory experience.