The property has drawn mixed feedback from guests. Reviews highlight issues like unhelpful staff and extra charges upon arrival. Guests complained about cleanliness, with stained linens and inadequate room amenities. Rooms are described as small and full of mosquitoes, with insufficient privacy due to open windows. While some appreciated the food quality, others found it lacking and faced restrictions on outside food. Facilities for elderly and infants are minimal, with the lift and Wi-Fi often not working.