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Review Of Bird Of Paradise - Hospitality

Kharadi, Pune | 8.2 km drive to Pune International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    2.7
    Average

    18 Ratings

    excellent
    11%
    very good
    11%
    average
    33%
    poor
    11%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 2
    • 3
    • 2
    • 3
    • 5
    • 3
    • 1
    • 1

    Rating Categories

    • Location3.0
    • Cleanliness2.5
    • Value For Money2.1
    • Facilities2.6
    • Value For Money2.1
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's good location near EON IT Park and mention a few friendly staff interactions. Some found the ambience nice, and basic facilities like microwaves and refrigerators were highlighted. However, many reviewers faced serious issues like cleanliness, bad odors, poor service, and uncomfortable room conditions. Overall, the experience varied widely, with some guests reporting frustration and dissatisfaction.

    4.0

    Happy with stay

    abhijit d.family

    Overall stay was good. The property was nice. Location was good and, the staff was nice. Everything was fine there. I Am happy with it.

    Travel Month: Jun 2019 (5-Night Stay)

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Wed Jun 10 17:02:51 IST 2020

    Dear guest, greetings. Thank you for your review and for choosing our service apartments. Your feedback is appreciated. We would love to have you back with us in the near future and we will make sure that you will have a memorable stay. Thanks and regards, Shrikant B

    5.0

    Excellent Stay

    gopal s.

    Nice amazing very good superb Great it was great to stay there.

    Travel Month: Feb 2019

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Wed Jun 10 17:13:17 IST 2020

    Dear Gopal. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Warm regards, Shrikant B

    2.0

    Average experience

    max o.

    My booking was for Gera Emerald City, they asked me to go to Destination-41. It took around 20 minutes to walk down the distance. They served "Poha" twice during my 3 days stay. The room was good, but full of cockroaches. I also found a small spider.

    Travel Month: Jan 2019 (3-Night Stay)

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Wed Jun 10 17:14:05 IST 2020

    Dear max, we regret the inconvenience caused to you. We have raised this issue with the operations team and have sorted out the same. Please do consider us during your next visit to Pune we will definitely give you the best possible service. Regards Shrikant B

    3.0

    Average Stay

    bhavya k.

    An average experience. Location was good. Room was okay. Breakfast is very limited.

    Travel Month: Dec 2018 (3-Night Stay)

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Wed Jun 10 17:14:36 IST 2020

    Dear Bhavya. Greetings. We take this opportunity to thank you for your valuable feedback and regret the inconvenience caused to you during your recent stay. We look forward to another opportunity to serve you as we are confident that you will have an excellent stay with us. Have a relaxed Weekend ahead. Best regards, Shrikant B

    2.0

    Average

    sameer b.couple

    Average, good type room, very tough to find the hotel, because the hotel in under the society.

    Travel Month: Feb 2018

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Wed Jun 10 17:15:25 IST 2020

    Dear Sameer. We appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Warm regards, Shrikant B

    3.0

    Disappointment

    pradeep b.loyalty-icon

    It was very disappointing.
    It was a very smelly room and had to use spray to get rid off it. There were no bottles, towels, paste. The ac was not working properly. The bed size was too small. Hardly any light. Worst experience for the money paid.

    Travel Month: Nov 2018

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Wed Jun 10 17:17:18 IST 2020

    Dear sir, greetings from Bird Of Paradise. Thank you for the review and disappointed to note that your stay experience was not good. I will personally enquire your concerns to avoid repetition. Let me assure you that the staff is well trained to take care Of the guests, courtesy, empathy, and quick service is Of topmost priority and we strive hard to maintain it. I do hope we have the opportunity to serve you once again and I assure you Of a Grand experience. Best regards, Shrikant B business partner

    1.0

    Really bad

    srivatsan.couple

    Firstly the we reached the room and we called the number given. First number was out of order and second number was ringing, after that we were asked to wait for 10 min. Later we were taken to a room which had no bathroom attached, but we booked a room with bathroom attached Ly. The food was really costly. We were given a bed which had blood stains in blanket and a hugehole in bedspread. Morning food and tea was really good, but service and cleanliness was really bad. Best not to stay.

    Travel Month: Dec 2017

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Wed Jun 10 17:30:38 IST 2020

    Dear Mr Babu, thanks for sharing your experience with us. We sincerely apologize for the inconvenience caused to you. We have looked into the concerns raised by you and we will definitely improve on services. Guest satisfaction is our top most priority and it is unfortunate that in this instance, we fell short Of your expectations. Please be assured that your concerns have received our immediate attention. The team at the hotel and I look forward to welcoming you back. Regards Shrikant

    1.0

    Please never book THE BIRD OF PARADISE

    priya a.couple

    Bad experience. Even worst. Never ever book again. They shifted us to a different location which was not worth. And we waited on the road for half and hour and they were telling we are sending someone to catch you But you know the worst service

    Travel Month: Dec 2017 (3-Night Stay)

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Fri Jun 12 16:56:32 IST 2020

    Dear Priya, we apologize for the concerns you shared about your experience at our service apartment. I have seriously addressed your feedback on room type allocation, staff behavior, service levels, and professionalism at work with our concerned operational heads for immediate remedial action to ensure this situation does not recur in future. We once again apologize for the inconvenience caused and look forward to your kind understanding and yet another opportunity Of being Of service to you. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Warm regards Shrikant B

    3.0

    Good for business trip for short stay

    rajan.solo

    Good one for short business trip. Very near to Eon IT park. Value for money

    Travel Month: Dec 2017

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Fri Jun 12 16:57:00 IST 2020

    Dear Mr Raja. Thanks for reviewing us here at makemytrip. Cheers. Regadrs Shrikant B

    1.0

    Pathetic hotel I have seen

    balvinder.solo

    Pathetic hotel I have seen ever, Basically it not a hotel, it is just like a hostel. No proper arrangement for food (like breakfast, lunch and dinner). And of course if this is not proper then forget any thing else. No hospitality. No cleaning actually room was so smelly. No proper system of billing as well as hotel management. No value for money. I think the name hotel should be " SHIT OF BIRD"

    Travel Month: Dec 2017

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Wed Jun 10 17:34:56 IST 2020

    Dear Mr Singh, thanks for sharing your experience with us. We sincerely apologize for the inconvenience caused to you. We have looked into the concerns raised by you and we will definitely improve on services. Guest satisfaction is our top most priority and it is unfortunate that in this instance, we fell short Of your expectations. Please be assured that your concerns have received our immediate attention. The team at the hotel and I look forward to welcoming you back. Regards Shrikant

    3.0

    Eon it

    shachi.solo

    Location and view is amazing .. Adjacent EON IT PARK .. Comfortable stay with nice ambience. Basic facilities provided like microwave, refrigerator etc. And breakfast is good too .. Overall a nice place to stay

    Travel Month: Nov 2017

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Fri Jun 12 16:57:29 IST 2020

    Dear guest, thank you for your wonderful review and comments about the property. We do believe in personalized and exceptional service and your comments do motivate us. We look forward to your next visit. Kind regards, Shrikant B

    3.0

    Good location, friendly staff

    jugal.couple

    We had a 2 day stay at Gera service apartment, the food was simple, tasty and home like, location of the apartment is perfect, it was very near to Eon IT PARK and staff was also friendly. Rooms were a bit small but clean, overall a pleasant stay

    Travel Month: Sep 2017

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Fri Jun 12 16:57:46 IST 2020

    Dear guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Warm regards, Shrikant B

    4.0

    It was good stay for me.

    satish.group

    First of all I will give the 5 rating for location, and room was good but AC was not working properly. Cleaning part was good and I am satisfied with service of bird paradise. This was my 2nd stay in same concept so I am happy with this.

    Travel Month: Nov 2017

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Fri Jun 12 16:58:03 IST 2020

    Dear guest, we are happy to hear that your stay was satisfactory with us and you enjoyed our services. We would like to thank you for choosing us for your stay and also for taking time out Of your busy schedule to rate us. Your review means a lot to the entire team Of Aerith and encourages us to keep delivering our best services every day. Hope to See you again with us soon. Thank you. Best regards, Shrikant

    1.0

    Remove this from Make my trip apps. Let them stop

    elina s.couple

    Kindly remove this 'Birds of paradise'from make my trip apps. I had stayed in many hotels from make my trip but I had never came across such third class hotel in my entire life. 'Bird of paradise'is not even a hotel or apartment for guest. It's their own personal house where even the building is inside and hard to find. After making online payment, me and my husband went their and the door was closed from inside so we thought we are in wrong place but after few minutes and continuously ringing the door bell it got open and the guy was staring at us with shock. We told them about our room booking and he called his madam over the phone and their madam was rude and told us to go to her another hotel which was "Geeta Paradise". We gladly agreed as their were not welcomed but even in gotta paradise they said they cannot give us room and their is no caretaker and that's how we got cheated. We lost our money and time. It's the worst experience ever in my life and whoever don't read my commend and make the same mistake like me, just think that you have landed in hell instead of paradise.

    Travel Month: Nov 2017

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Wed Jun 10 17:36:01 IST 2020

    Dear Elina, thanks for sharing your experience with us. We sincerely apologize for the inconvenience caused to you. We have looked into the concerns raised by you and we will definitely improve on services. Guest satisfaction is our top most priority and it is unfortunate that in this instance, we fell short Of your expectations. Please be assured that your concerns have received our immediate attention. The team at the hotel and I look forward to welcoming you back. Regards Shrikant

    1.0

    Did not get to stay

    aparna.couple

    Horrible experience, will never ever book a room with birds of paradise. Did not get to stay in the room I booked as I was travelling with my Male friend and unmarried couples were not allowed. Felt like I committed a crime.

    Travel Month: Sep 2017

    Room: Standard A/c room (Par of 3bhk)

    Bird Of Paradise - Hospitality has replied on Wed Jun 10 17:29:52 IST 2020

    Dear Ms Aparna, thanks for sharing your experience with us. We sincerely apologize for the inconvenience caused to you. We have looked into the concerns raised by you and we will definitely improve on services. Guest satisfaction is our top most priority and it is unfortunate that in this instance, we fell short Of your expectations. Please be assured that your concerns have received our immediate attention. The team at the hotel and I look forward to welcoming you back. Regards Shrikant

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